List & category upload

This topic contains 18 replies, has 3 voices, and was last updated by  Guust 8 years, 2 months ago.

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  • February 10, 2016 at 6:08 am #120327

    Rob Keogh
    Expired Member
    Post count: 12
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    February 10, 2016 at 3:18 pm #120499

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please read the message from our developers:

    Checked on customer’s site and found there is some problem with wp_filesystem.
    I have done some debugging at customer’s site via plugin editor and found that wp_filesystem returning empty, so i used wp core function wp_filesystem() to check file system errors.
    wp_filesystem() returning error like “Could not access filesystem” & “FTP hostname is required“. So here something wrong with filesystem access.
    Also could not debugging due to lack of FTP details. Customer said that “FTP are the same as provided previously for the site” but i can’t find FTP details.

    Also now i have updated code so system shows filesystem errors if there is no access to filesystem or any file permissions related errors.
    Please let me know.

    Let us know about the FTP details and we will provide a solution.

    Thanks

    February 10, 2016 at 10:09 pm #120609

    Rob Keogh
    Expired Member
    Post count: 12

    Thank you very much Paolo and Guust.
    This issue is now resolved. The amendments to the code so that the system shows file system errors will be a good advancement to come out of this. Knowing it is the file system and not the file format will save your clients a lot of time. It certainly point us to what was required to fix the issue.

    Thanks again. Job Closed.

    regards,

    Rob

    February 10, 2016 at 10:12 pm #120611

    Guust
    Moderator
    Post count: 29970

    Thanks for letting us know, good to see you got a solution in the end.

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