Listing Details Page won't load template

This topic contains 9 replies, has 4 voices, and was last updated by  Stiofan O’Connor 3 years, 12 months ago.

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  • April 19, 2020 at 5:55 pm #541252

    lizzafizz
    Expired Member
    Post count: 11

    Hi, I feel like there is a simple fix but I can’t for the life of me work it out.

    I have used the GD elementor pro template for the listing detail page, but for some reason it won’t load. It works fine in Details Page – Edit – Preview. However, when opened on an real listing it just shows the attached. Any ideas what could be going on here?

    Another thing that could be related is that on the places/categories page, the listing titles no longer have a link behind them?

    I have tried re-saving permalinks and re-saving page template settings but no good.

    Thanks for your help

    April 19, 2020 at 8:28 pm #541260

    Kor
    Moderator
    Post count: 16516

    Hi lizzafizz,

    Thanks for your post. That page looks broken and could you share both WP and FTP access here in private reply so that we could check on it?

    WP Admin
    Login URL :
    Login Username :
    Login Password :
    ​
    FTP Access
    FTP Host :
    FTP Username :
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    April 20, 2020 at 5:17 pm #541412

    Alex Rollin
    Moderator
    Post count: 27815

    Are you using Elementor Pro?
    https://wpgeodirectory.com/docs-v2/integrations/builders/

    April 21, 2020 at 12:15 pm #541588

    lizzafizz
    Expired Member
    Post count: 11
    This reply has been marked as private.
    April 21, 2020 at 8:42 pm #541675

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    April 22, 2020 at 1:23 pm #541835

    lizzafizz
    Expired Member
    Post count: 11
    This reply has been marked as private.
    April 23, 2020 at 2:48 am #541979

    Alex Rollin
    Moderator
    Post count: 27815

    Looks like you don’t have a post link in the archive item. Try adding GD Post Title or creating a link to the details page.

    If you are seeing 404 issues please try re-saving permalinks:

    1. Open the settings at: WordPress – Settings – Permalinks

    2. Choose a different setting for your GeoDirectory permalinks, then save.

    3. On reload, switch back to the setting you had before, and save again.

    4. Check the page to see if the issue persists.

    Re-Save the Permalinks by adjusting, saving, then restoring and saving again.

    GeoDirectory uses custom permalinks and when changes are made to plugins or settings, in some cases you may need to re-save the permalinks to apply the new patterns to the URLs for your listings.

    Read more at:

    https://wpgeodirectory.com/docs-v2/geodirectory/settings/permalinks/#404

    April 23, 2020 at 8:48 pm #542200

    lizzafizz
    Expired Member
    Post count: 11

    Hi Alex,
    I’ve done both of the suggestions and tried re-importing the template fresh from the library, but still no luck I’m afraid 🙁 The links still won’t become clickable.

    April 24, 2020 at 8:45 pm #542384

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    April 25, 2020 at 6:59 am #542475

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    The link is actually working fine, the fav button container is overlapping it as there is no image, i have added a fallback image and the issues is solved.

    To add/change the fallback image click the wrench icon when editing the featured image to set a fallback image.

    Thanks,

    Stiofan

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