Listing Image Slider Issue

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Tagged: Listing, slider

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December 2, 2017 at 1:57 am #407883

Guy Leroux
Expired Member

Post count: 98

Hi:

For some reason, the image slider in the listing page is not working properly and we see an endless spinner icon instead.

Curiously, it works well on some listings but not on other.

I’ve reduced and optimized the image sizes as much as possible.

Any insight?

Thanks,

Guy

December 2, 2017 at 2:02 am #407886

Guust
Moderator

Post count: 29970

We will need your URL and WP admin details in a private reply to check this out.
Also add the URL of the problem listing.
Thanks

December 2, 2017 at 5:25 pm #407948

Guy Leroux
Expired Member

Post count: 98

This reply has been marked as private.

December 2, 2017 at 6:57 pm #407957

Alex Rollin
Moderator

Post count: 27815

Hello!

Please take a look at the docs for cache plugins:

https://wpgeodirectory.com/docs/known-issues/#cacheplugins

In some cases Jetpack image setting can result in this behavior.

Also, please review the settings for WP Super Cache: https://wpgeodirectory.com/docs/useful-plugins/#super-cache

Let us know if those solve your issue

December 2, 2017 at 8:14 pm #407962

Guy Leroux
Expired Member

Post count: 98

Hi Alex:

Thanks greatly for your help.

I have WP Super Cache installed and activated but the settings are exactly as recommended.

I deactivated it and the problem remained.

Same for JetPack.

Same for another cache, endurance.

Any clue?

Thanks,

Guy

December 2, 2017 at 9:54 pm #407973

Alex Rollin
Moderator

Post count: 27815

This reply has been marked as private.

December 2, 2017 at 10:18 pm #407974

Guy Leroux
Expired Member

Post count: 98

Hey Alex,

Thanks for the tip… there is indeed some room for improvements! I’ll have a close look at that.

In the meantime, I disabled all the caches… feel free to pay a visit!

Cheers,

Guy

December 2, 2017 at 10:51 pm #407977

Alex Rollin
Moderator

Post count: 27815

Hello!

I forgot to ask, could please send over FTP information so we can continue diagnosis? Once i verify the FTP we can proceed.

In some cases it is possible to comment out a few lines in a theme to ‘make’ it work.

I can see the images are loading, the URLs are there, but there is a JS conflict.

Let me know, thanks

December 3, 2017 at 12:30 am #407984

Guy Leroux
Expired Member

Post count: 98

This reply has been marked as private.

December 3, 2017 at 8:42 am #408010

Alex Rollin
Moderator

Post count: 27815

Hello!

I can’t connect with those FTP creds. We will follow up during service hours with WP Admin access.

Let us know if your issue is resolved in the meantime.

BTW, I couldn’t find “Endurance” cache? But, even with Jetpack and WP Super Cache de-activated, there was still some other cache plugin operating.

Is there another cache plugin?

December 3, 2017 at 3:27 pm #408034

Guy Leroux
Expired Member

Post count: 98

This reply has been marked as private.

December 4, 2017 at 6:29 am #408085

Kiran
Moderator

Post count: 7069

This reply has been marked as private.

December 4, 2017 at 6:23 pm #408203

Guy Leroux
Expired Member

Post count: 98

Thanks Kiran: I just opened a ticket with ColorMag ThemeGrill so we’ll see.

On another note, I experienced a conflict between GD and JetPack.

Recently, the Email Sharing Button at the bottom or each post stopped working.

When clicking on it — instead of the usual prompt – a new page opens and we go back to where we were.

I contacted JetPack who advised me to deactivate all plugins until I find the culprit… which happened to be GeoDirectory.

Are you aware of any issues of this sort between JetPack and GD?

I searched the forum and KB but found nothing.

Thanks,

GL

December 4, 2017 at 7:40 pm #408210

Alex Rollin
Moderator

Post count: 27815

Hello!

Do you mean the ‘Send to Friend’ link on a listing detail page? Or something else?

All our known issues are here:https://wpgeodirectory.com/docs/known-issues/

Can you show us the page where you see that happening?

Also, isJetPack up to date?

Let us know

December 4, 2017 at 9:04 pm #408225

Guy Leroux
Expired Member

Post count: 98

Hi Alex:

I mean the Email sharing button at the end of a post which is a feature provided by JetPack (see attached screen capture).

I re-activated JetPack for your convenience. Go at https://depquebec.com, click any post, go at the end and click the email button.

Instead of a prompt allowing you to email a friend, it will simply open another page.

And yes, JetPack is up to date (5.5.1 version, I checked)

Cheers and many thanks again!

Guy
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