Listing Photos Disappearing from Listing

This topic contains 2 replies, has 2 voices, and was last updated by  Lynnette Braillard 4 years, 2 months ago.

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  • #533168

    Lynnette Braillard
    Full Member
    Post count: 34

    Hi, I have had this issue before and thought it was one-time bug, but now it is happening again. My listings that have featured photos added are somehow unlinking from the listing profile for no reason. I edited a category to a listing and then updated and the featured images are now unlinked even though they were loaded previously the listing. I am experiencing this issue with photos across multiple listings.

    I haad to quickly add the photos again, but took a screenshot of the missing images from the business listing here:

    #533173

    Kor
    Moderator
    Post count: 16516

    Hi Lynnette,

    Thanks for your post. This could be related to a cache plugin and kindly go through this conflict test and see if it helps. https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#conflict-test . If the issue persists, share your Website WP admin access here in private reply and we’ll check this out for you.

    #533178

    Lynnette Braillard
    Full Member
    Post count: 34

    Thanks. I will test and let you know what I find out.

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