Listings no longer show and Claim function fails
This topic contains 13 replies, has 3 voices, and was last updated by Naveen Giri 6 years, 4 months ago.
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August 12, 2019 at 1:34 am #502623
Hi,
after the latest update:
1 – the Listings no longer show in the dashboard, nor claims etc. The Geo dashboard is emplty even thought the listings are still in the site?
2 – Claim function fails. The options we had set up (drop down box to select who you are etc.) have been replaced by a contact for. However, when you submit it it gives an errror message!
3 – Generally, A lot of the functions I had set up are no longer working properly and the map I had featured at the top of the home page and the search page no longer shows?August 12, 2019 at 2:08 am #502631Please share WP Admin credentials and login URL in a private reply so we can take a look.
August 12, 2019 at 9:37 am #502670This reply has been marked as private.August 12, 2019 at 9:22 pm #502743Hello,
You hadn’t finished setup of GDV2, it looks like. I added the important widgets to the sidebar so you can see them on the details page.
https://wpgeodirectory.com/docs-v2/geodirectory/getting-started/#sidebar-widgets
About the map and other items, GDV2 shortcodes are new and updated. You can use the shortcode builder, then add the map to the front page. Try it out and let us know how it goes.
https://wpgeodirectory.com/docs-v2/geodirectory/shortcode-builder/
For the dashboard, I can see what you mean there.
Please share FTP so we can debug the issue.
Thanks,
Alex
August 13, 2019 at 7:52 am #502805This reply has been marked as private.August 13, 2019 at 9:41 am #502820You can use the GD Post Claim element, and that will redirect users to register and login before they can claim.
If you want you can also setup the GD Ninja Forms integration and use the advanced options for logged out users (inside the Ninja Form itself).
https://wpgeodirectory.com/docs-v2/integrations/ninja-forms/
August 14, 2019 at 5:02 am #502989Thx
there is another problem. The listings don’t load when you narrow down using the map. See image?August 14, 2019 at 6:55 pm #503132I see your image, but when I visit the map the listings load.
However they will be delayed because there are errors like an image 404 not found.
/wp-content/uploads/2018/04/seniors.jpg
If that is your default image try replacing it.
August 15, 2019 at 1:16 am #503170Hi,
Does the system send a confirmation email to the client to notify them the claim has been approved?
Also, the dashboard still doesn’t show the correct number of pending claims, or users, or facilities etc?
August 15, 2019 at 2:00 am #503175Yes, you can find all emails at:
GeoDirectory – Settings – Emails (tab)
We can take a look at the dashboard issue but will in all likelihood need database, ftp and wp admin to find a solution.
WordPress Credentials
WP Admin Login URL:
WP Admin Username:
WP Admin Password:FTP Credentials
FTP Host:
FTP Port:
FTP User:
FTP Password:DB Credentials
DB PHPMyAdmin URL:
DB Name:
DB User:
DB Password:August 16, 2019 at 5:12 am #503320This reply has been marked as private.August 16, 2019 at 5:47 pm #503386Thanks, the developers will take a look.
August 19, 2019 at 10:12 am #503651This reply has been marked as private.September 3, 2019 at 5:38 am #506167 -
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