location description widget

This topic contains 52 replies, has 3 voices, and was last updated by  Stiofan O’Connor 9 years, 7 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • August 30, 2014 at 12:36 pm #13783

    idleme.com
    Expired Member
    Post count: 124

    i can’t get the location widget to work, any ideas, i have tried it in various sidebars but it shows nothing!!

    August 30, 2014 at 6:53 pm #13812

    Paolo
    Site Admin
    Post count: 31206

    hi,

    it appears that none of the widgets is working for you 🙁

    I’ve tested both the location description and the recent review in our demo and both work as expected.

    http://wpgeo.directory/location/united-states/illinois/chicago/

    You can see the location description on top of the sidebar and the recent review at the bottom.

    I’d need to have a look at your back end to tell why they are not working for you. Probably something simple.

    If you can please send us a link and wp admin credentials in a private reply, we will have a look.

    Thanks

    September 1, 2014 at 6:45 pm #13968

    idleme.com
    Expired Member
    Post count: 124
    This reply has been marked as private.
    September 1, 2014 at 6:48 pm #13969

    Paolo
    Site Admin
    Post count: 31206

    If you can please send us a link and wp admin credentials in a private reply

    Reply here and tick : Set as private reply

    Only moderators will be able to read.

    Thx

    September 1, 2014 at 8:13 pm #13980

    idleme.com
    Expired Member
    Post count: 124
    This reply has been marked as private.
    September 2, 2014 at 7:37 pm #14078

    idleme.com
    Expired Member
    Post count: 124

    hi, i was wondering if you had chance to look at my site yet?

    thanks

    September 2, 2014 at 7:42 pm #14079

    idleme.com
    Expired Member
    Post count: 124

    i has also discovered another problem, if i share my location with the browser it shows me a map with all my places on it, but if i then search for places in a different location using the search bar about the map on the home page then the search returns nothing found because the location is still set by the browser location and not my search field location,

    if that makes sense!

    September 2, 2014 at 8:44 pm #14081

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    sorry for the delay. I must have missed your latest reply.

    None of the 3 cities had a description. Currently the description widget works only for cities. For regions and countries we started adding the SEO tab, but it still doesn’t work. It should be included in next version.

    Recent review is not showing because that widget appears only if there are reviews. Currently you have non.

    For the search problem, that’s how it works. The near field looks for address zip in the selected location only. It doesn’t allow to search outside the selected location.

    This is something we are working to improve.

    Thx

    September 2, 2014 at 8:49 pm #14082

    idleme.com
    Expired Member
    Post count: 124

    there are no reviews at the min due to me removing them yesterday, i have been adding test reviews to see if i can getting it working but it is not. i will go and add a few reviews now so you can see whats happening, also 1 of my places show a five star rating but no rating as been add as far as I’m aware.

    September 2, 2014 at 10:09 pm #14084

    Paolo
    Site Admin
    Post count: 31206

    That’s strange, I see on all your widget an option: “Visibility” where you can create a condition for which the widget is showing or not.

    Is that a plugin? If yes, can you try disabling it and let us know if the problem goes away?

    Thx

    September 2, 2014 at 10:24 pm #14089

    idleme.com
    Expired Member
    Post count: 124

    as far as I’m aware its always been there, i can’t see any gins related to it and i have disabled and plugins that might cause it but its still there.

    September 2, 2014 at 10:27 pm #14093

    Paolo
    Site Admin
    Post count: 31206

    Can it be a new Avada feature? What version of Avada are you using?

    I’m 100% sure it is not a wordpress default feature, nor I have that on my Avada demo…

    September 2, 2014 at 10:31 pm #14095

    idleme.com
    Expired Member
    Post count: 124

    i have ni idea what version, i presume its the latest version as it updates regularly, the feature works to disable/enable widgets under certain condition if set, but there are none set so shouldn’t stop it showing.

    September 2, 2014 at 10:38 pm #14096

    idleme.com
    Expired Member
    Post count: 124

    i have just tried changing the condition for the rating widget and it make no difference, i will try it on another widget and see what happens

    September 2, 2014 at 10:42 pm #14099

    idleme.com
    Expired Member
    Post count: 124

    it would appear that the visibility widget is working ok, i have just hidden the popular places widget for when I’m logged in, and now i have deleted the settings and the popular places widget is back on the details page.

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 53 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket