Map Issue – "No Records Found"

This topic contains 8 replies, has 3 voices, and was last updated by  Brigitte 4 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #503596

    Brigitte
    Full Member
    Post count: 235

    Hello!

    I am aware that this problem of the “No records found” on the map is very recurrent and the problems can be various.

    But this time it is a strange error:

    “InvalidValueError: setCenter: not a LatLng or LatLngLiteral with finite coordinates: in property lat: NaN is not an accepted value”

    Please hox fix that ? All my places have this error.
    Thanks.

    #503597

    Brigitte
    Full Member
    Post count: 235
    This reply has been marked as private.
    #503609

    Kor
    Moderator
    Post count: 16516

    Hi Adrien,

    Thanks for your reply. Could you please go through this conflict test https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#conflict-test and see if it helps?

    #504019

    Brigitte
    Full Member
    Post count: 235

    Thanks for your reply Kor, but i tried all issues fixes from here
    and with deactivation of all non GD plugins, the error still here 🙁

    https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#conflict-test

    Maybe have you others ideas?

    Thank you…

    #504154

    Brigitte
    Full Member
    Post count: 235

    Clue to investigate: I guess it’s because variable Latitude and Longitude is undefined when using latLng to panTo the map.

    One person said that a recent update of Google Maps would be the cause: “There must be an error in the update of the file https://maps.googleapis.com/maps-api-v3/api/js/37/10a/intl/en_au/common.js line 71

    Any ideas?
    Thx.

    #504161

    Kor
    Moderator
    Post count: 16516

    Hi Adrien,

    Thanks for your reply. I’m forwarding this to a developer for further assistance. In the meantime, please share FTP access here in private reply just incase the devs require it.

    #504179

    Naveen Giri
    Moderator
    Post count: 1559
    This reply has been marked as private.
    #506170

    Naveen Giri
    Moderator
    Post count: 1559

    Hi Adrien,

    do you still need any further help here?

    Thanks

    #507041

    Brigitte
    Full Member
    Post count: 235

    Hi Naveen,

    Thanks for your reply, I really don’t understand…

    I tried everything for several days, and since then everything … thank you.

Viewing 9 posts - 1 through 9 (of 9 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket