40% OFF EVERYTHING
Our 10th BIRTHDAY SALE
Buy Now

Map Not Visible

This topic contains 15 replies, has 5 voices, and was last updated by  Paolo 5 years, 9 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • July 18, 2018 at 2:14 pm #438938

    Community IMPACT
    Expired Member
    Post count: 30

    When I click Directory, I see the banner map. But my Events does not showcase banner map. Insight?

    July 18, 2018 at 2:33 pm #438941

    Kor
    Moderator
    Post count: 16516

    Hi there,

    Please share the URL of the site in question so we can take a better look at it and also WP temp admin access to your site. You can post the details here using the private reply option below.

    Thanks!

    July 18, 2018 at 5:25 pm #438953

    Community IMPACT
    Expired Member
    Post count: 30
    This reply has been marked as private.
    July 18, 2018 at 5:54 pm #438959

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    it looks like no events have been added.

    Try adding the dummy content to see how it will work, and let us know if the issue persists.

    July 18, 2018 at 6:53 pm #438976

    Community IMPACT
    Expired Member
    Post count: 30
    This reply has been marked as private.
    July 18, 2018 at 7:14 pm #438978

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    the events page is working, but the Home page map link to events seems unresponsive.

    Please provide FTP and we will take a closer look and find the problem there.

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    July 22, 2018 at 1:42 am #439281

    Community IMPACT
    Expired Member
    Post count: 30
    This reply has been marked as private.
    July 22, 2018 at 6:10 am #439286

    Alex Rollin
    Moderator
    Post count: 27815

    I will flag this for the developers to take a look.

    In the meantime you can do a conflict test to see if one of the Non-GD plugins is causing the issue.

    https://wpgeodirectory.com/docs/troubleshooting-guide/#conflict

    July 23, 2018 at 4:39 am #439355

    Kiran
    Moderator
    Post count: 7069

    Hello,

    I have added one test event and it successfully displayed on map. Can you confirm from your side?

    Thanks,
    Kiran

    July 23, 2018 at 5:10 am #439358

    Community IMPACT
    Expired Member
    Post count: 30
    This reply has been marked as private.
    July 23, 2018 at 5:15 am #439360

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    July 23, 2018 at 5:23 am #439361

    Community IMPACT
    Expired Member
    Post count: 30
    This reply has been marked as private.
    July 23, 2018 at 5:27 am #439363

    Alex Rollin
    Moderator
    Post count: 27815

    In the settings at:

    GD – Design – Map – Default post type search on map = Events

    The events switcher is now active and showing the available listings. Try clicking on organizations and you can see it switch.

    I am seeking assistance with the visibility of the mapping functionality for such events. Insights?

    Is there another issue I am missing? Please send a link and we will take a look.

    July 23, 2018 at 5:39 am #439364

    Alex Rollin
    Moderator
    Post count: 27815

    On the events page there is a map on the right hand side.

    This is a “Listing” type page, you can also add a GD Listing map widget at the top Listing Top section?

    July 23, 2018 at 2:23 pm #439428

    Community IMPACT
    Expired Member
    Post count: 30
    This reply has been marked as private.
  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 16 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket