Map Sticky not working

This topic contains 54 replies, has 5 voices, and was last updated by  Alex Rollin 6 years ago.

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  • #422546

    Siewyong Lim
    Expired Member
    Post count: 76

    Hi Guust,

    Thanks for looking into those issues for me, you been helping tremendously. I took your advice and studied the customisations. Thanks for sharing the tutorial !

    Another issue we have is the email stop working all of sudden. We used to receive emails when someone registers but now, the registration emails do not come through. I installed the email log as recommended by Alex but to no avail… it does not send any email to new user…

    Hope you can help, thanks again !

    #422576

    Alex Rollin
    Moderator
    Post count: 27815

    When you say “it doesn’t send email” to the new user, do you mean that when you make a new user registration through the front end, that there is no email sent at all, and that nothing shows up n the log?

    https://wpgeodirectory.com/support/topic/no-email-sent-to-new-user-after-registration/

    #422635

    Siewyong Lim
    Expired Member
    Post count: 76

    Hi Alex,

    thanks for looking into it for me!

    yes, there is nothing in the email log when someone signs up. And also the new user does not receive any email, nor the administrator receiving the notification..

    what i did:
    1. sign up an account
    2. go to the email log to see if it captures the new user registration email
    3. go to the mailbox of administrator to check if any email come through
    4. go to the mailbox of new user to check if any email come through

    But the email notification for the listings are working. When i add new listing, i receive email notification on the new listing being added.

    Hope you can help thanks !

    #422638

    Siewyong Lim
    Expired Member
    Post count: 76

    Hi Alex,

    sorry correction here:

    But the email notification for the listings are working. When i add new listing, i receive email notification on the new listing being added.

    when i add a listing:
    1. it does not send email notification to the author
    2. it BCC the email notification to the admin

    admin always receives the email notification whenever a listing is added.
    however the author who adds the listing, does not receive any email notification at all.

    thanks again for your help Alex!

    #422730

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    The site is using Buddyrpress for registration, and looking at those settings is the best bet.

    There are normally issues with using an email address not of the same domain.

    Creating a new user from WP side sends email that shows in the log, but it doesn’t get to me, which says the host is intercepting it.

    GD is still sending emails, unlike Buddypress.

    #422731

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #423619

    Siewyong Lim
    Expired Member
    Post count: 76

    Hi Alex,

    Thanks for looking into the email issue, really appreciate that.

    Yes, the website is getting slow, we are open to any suggestions, please recommend any upgrade plan that is available, thanks.

    What i did to try to fix this email issue:
    1. created wordpress@rightcourse.com.au in the email hosting.
    2. added the admin@rightcourse.com.au to functions.php

    none of these seem to work…

    Even when listings are submitted, email notifications are not being sent…

    Hope you can help, thanks.

    #423826

    Alex Rollin
    Moderator
    Post count: 27815

    Hi,

    sorry if I wasn’t clear. GD is sending the emails.

    Now that you have added a domain email address, contact your host and ask them why they are blocking the emails from the site.

    #423928

    Siewyong Lim
    Expired Member
    Post count: 76

    Hi Alex, Thanks for the advice. The email for the GD is now working .however there isn’t emails for the Buddypress. Hope you can help with that too, thanks

    #423996

    Alex Rollin
    Moderator
    Post count: 27815

    For Buddypress related issue, please contact the plugin author.

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