no email sent to new user after registration

This topic contains 11 replies, has 6 voices, and was last updated by  Paolo 8 years, 11 months ago.

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  • #15748

    sirshane
    Expired Member
    Post count: 36

    I am experiencing problems with notification emails not being sent.
    Am using all the latest GD plugins.
    Site registration login details email is being sent to the admin email (BCC) just fine, but the new user is not receiving any email at all.
    I’ve read through the multitude of posts re this issue and haven’t yet found an answer for this particular issue.

    the site is at: http:/i502maps.com

    many thanks for your help here.

    #15800

    Paolo
    Site Admin
    Post count: 31206

    HI,

    I just registered on your website and got the registration email immediately

    Dear supportgd,

    You can log in with the following information:

    Your login Information :

    Username: info@wpgeodirectory.com

    Password: **********

    You can login here: login

    Thank you,

    http://i502maps.com.

    Le us know,

    #15820

    sirshane
    Expired Member
    Post count: 36

    wow, and now it’s working for me as well.
    happy campers all around — thanks for your reply!

    #15823

    Paolo
    Site Admin
    Post count: 31206

    Glad we solved… 🙂

    #18155

    nimeshd
    Expired Member
    Post count: 29

    I clicked the “New User? Register Now” link. In the “Sign Up Now”, I entered test email address and full name and clicked “Register Now”. Received am email titled “Your Log In Details‏” to the test email account. The problem is the sender email address. Sender email should be admin@mydomain.com, however the sender email reads mydomain@just88.justhost.com. Interestingly, when I click on reply, email address reads admin@mydomain.com in the “To:” field. How and where may I correct this?

    #18212

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    did you read this?

    https://my.justhost.com/cgi/help/206

    GD formats header correctly, so I guess the problem could be ” the email address does not exist in the cPanel”? Or maybe you can fix with the plugin they suggest. http://wordpress.org/extend/plugins/mail-from/

    In any case, this is a hosting related question.

    Let us know,

    Thx

    #18281

    nimeshd
    Expired Member
    Post count: 29

    Fantastic. That was it.

    #20467

    wellness101
    Free User
    Post count: 2

    We are having the same issue with our wellness101tv.com site.. The new user is NOT recieving a welcome email.. I tries adding the plugin but it still isnt working.

    #20550

    nippi9@yahoo.com
    Expired Member
    Post count: 22

    I am guessing, you don’t have anyone can register ticked in your general settings

    #20551

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    if you are not hosting with justhost.com like @nimeshd, your problem could be different.

    There 2 other topics about this with serveral options provided as possible soluitions:

    https://wpgeodirectory.com/support/topic/no-gd-emails-sent/

    https://wpgeodirectory.com/support/topic/no-password-email-sent/

    https://wpgeodirectory.com/support/topic/the-notifications-do-not-work/

    Let us know,

    Thx

    #39376

    Sandeep Bandaru
    Free User
    Post count: 1
    This reply has been marked as private.
    #39391

    Paolo
    Site Admin
    Post count: 31206
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