Marker Cluster and Map Category Drop Down not working

This topic contains 8 replies, has 4 voices, and was last updated by  Stiofan O’Connor 5 years, 5 months ago.

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  • November 7, 2018 at 10:31 am #452841

    Silks
    Full Member
    Post count: 305

    Marker Clusters aren’t working seems to be a similar issue to this previous post where it doesn’t save the settings for ‘Grid Size’ or ‘Max Zoom’.

    Also the category list on the map used to drop down and expand and now it just flashes ? then !.

    Website is POI Australia the map is found at the bottom of the page

    Thanks

    November 7, 2018 at 10:33 am #452842

    Silks
    Full Member
    Post count: 305
    This reply has been marked as private.
    November 7, 2018 at 12:25 pm #452857

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I am unable to access WP Admin.

    Is the setting saving at GD > Marker Cluster > Max Zoom ?

    November 8, 2018 at 7:02 am #452988

    Silks
    Full Member
    Post count: 305

    All details are correct i just tried it again myself. What is the issue??? It will initially take you to the front end but its very easy to access WP Admin if you follow the instructions i left you.

    Yes – GD > Marker Cluster > Max Zoom

    November 8, 2018 at 11:11 am #453022

    Alex Rollin
    Moderator
    Post count: 27815

    The problem is I cannot access the dashboard.

    Trying to open wp-admin redirects me to the profile again.

    If you can you see that changes are being saved then it does not sound like exactly the same problem.

    Can you provide an alternative method for dashboard access, or a test site with access for debugging purposes?

    November 9, 2018 at 5:42 am #453175

    Silks
    Full Member
    Post count: 305

    You can access the dashboard, you have this same issue every time but none of your other staff ever do. (please see attached image)

    If you read the 1st post in this thread I said it does NOT save changes the same as the issue i referred you to.

    Can you please refer it to one of your other staff if you have any further issues? The time difference means that what should be a simple fix is taking days to resolve. Much appreciated

    Thanks

    November 10, 2018 at 12:36 am #453374

    Guust
    Moderator
    Post count: 29970

    There is some cookie issue, so I got exactly the same issue as Alex, but using an incognito window allowed me to go to the admin area.
    I’ll need to hand this to one of the developers, who probably only can look at it after the weekend.

    Thanks

    November 10, 2018 at 11:25 am #453414

    Silks
    Full Member
    Post count: 305

    Thanks Guust! look forward to hearing back from the developer on monday.

    November 10, 2018 at 2:35 pm #453459

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Please check now.

    You had a plugin also adding font awesome, but it had a setting to disable it so i did.

    The maker cluster settings are not saving, i’m not sure why, maybe as you have too many categories which are on that settings page, i added default settings in the plugin which gets around it when nothing is set.

    Thanks,

    Stiofan

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