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July 27, 2018 at 2:27 am #439894

foodtrucks2u
Expired Member

Post count: 21

From what I can tell Geodirectory is filtering the categories in the menu once you enter a listing. I appears to remove all links in the Food Truck menu item and only show those categories that the individual listing is added too and omitting all that are not relevant to the current listing.

I have tried to add each category into the menu using custom links, but those are not shown either. We really just need the menu to display ALL categories that are added to the menu and not filter anything in the menu, like the default WordPress menu behaves. Can you offer a solution for this?

website – http://www.foodtrucks2u.com.au

Thanks
Danielle

July 27, 2018 at 5:12 am #439902

Alex Rollin
Moderator

Post count: 27815

We would be happy to take a look at your settings to see if we can find the problem.

Please be sure to have completed all the steps for configuration, and do check to see that your plugins are all up to date.

https://wpgeodirectory.com/docs/installing-addons/#updates

To allow us to examine the site, please create a private reply and include all the information listed below so we can make a complete diagnosis.

Add listing URL where we can see the issue:

WordPress Credentials
WP Admin Login URL:
WP Admin Username:
WP Admin Password:

FTP Credentials
SFTP/FTP:
FTP Host:
FTP Port:
FTP User:
FTP Password:

July 27, 2018 at 7:04 pm #440038

Paolo
Site Admin

Post count: 31206

Hi,

it appears that you are using a widget in a custom mega menu?

The widget has 2 options:

Don’t filter for current viewing post type

Don’t filter for current viewing category

Are those enabled?

Let us know…

Thanks

August 3, 2018 at 4:39 am #441051

foodtrucks2u
Expired Member

Post count: 21

This reply has been marked as private.

August 3, 2018 at 7:55 am #441061

Alex Rollin
Moderator

Post count: 27815

Hello,

the widget has options, but it does not appear that Mega Menu plugin allows you to set them.

You can try adding the menu again and setting the options as Paolo describes.

August 8, 2018 at 3:56 am #441621

foodtrucks2u
Expired Member

Post count: 21

HEllo

I’m not sure if anyone has touched the settings in my website, however, it has completely changed.

On 3 August I sent you all my login details to check the mega menu problem.

For some reason on the home page “Popular Categories” is now appearing and the columns on the home page are not in 3 columns.

Has anyone installed any plugins or made any changes? If so, what were they so we can fix it up.

Regards
Danielle

August 8, 2018 at 10:12 am #441648

Alex Rollin
Moderator

Post count: 27815

Hi Danielle,

no settings were changed on your site.

Widget settings can be adjusted in the options available at:

WordPress – Appearance – Widgets

August 8, 2018 at 10:00 pm #441739

foodtrucks2u
Expired Member

Post count: 21

Hi Alex

I’ve checked the widgets and the Popular Post Widget – Latest Food Trucks is set at 3 columns. That isn’t showing on the home page.

Please advise why this is occurring.

Also, there is a custom html (below) on the home page under GD Home Top Section. The bottons and heading are not showing and the 6 boxes should be in 3 columns. Why has all this suddenly changed? Is it due to an update?

<div class=”full-width-CTA”>
<div class=”clear”></div>
<div class=”home-CTA-lhs”><div class=”home-CTA-book-button”>Book a food truck
</div>
</div>
<div class=”home-CTA-rhs”>
<div class=”home-CTA-add-listing-button”>
Add a food truck
</div>
</div>

</div>
<div class=”clear”></div>

<div class=”full-width-CTA”>
<div class=”home-CTA-full”>
<div class=”homepage-CTA-heading”>
Food Trucks 2 U connect the perfect food trucks/vendors for your event</div></div>
</div>

<div class=”full-width-CTA”>
<div class=”homepage-CTA-2-col”>

</div><div class=”clear”></div>
</div>
<div class=”full-width-CTA”>
<div class=”homepage-CTA-3-col”>

</div>
<div class=”clear”></div>

</div>

Looking forward to your response.

Dani

August 9, 2018 at 3:23 am #441765
Kor
Moderator

Post count: 16516
Hi Dani,

Thanks for your reply. You can use the custom CSS code below to fix it. Are you still having issues with your menu?
```
.full-width-CTA {
    text-align: center;
}

section#custom_html-2 {
    width:100%!important;
}
```
August 9, 2018 at 11:14 pm #441927

foodtrucks2u
Expired Member

Post count: 21

Thank you. I don’t see how this is going to help with the buttons.

I think there is a problem with the new update.

August 9, 2018 at 11:16 pm #441928

foodtrucks2u
Expired Member

Post count: 21

The buttons are:

Book a food truck
Add a food truck

and a heading:

Food Trucks 2 U connect the perfect food trucks/vendors for your event.

August 10, 2018 at 1:59 am #441931

Kor
Moderator

Post count: 16516

Hi Danielle,

Thanks for your reply. I don’t think any updates from GD will affect the layouts created using elementor page builder. Maybe some custom CSS that you’ve applied previously were gone? Could you tell us how did it look like previously so that I could help you fix it?

Thanks!

August 10, 2018 at 3:13 am #441934

foodtrucks2u
Expired Member

Post count: 21

Hi Kor

Out of curiousity when did someone login to my website?

Danielle

August 10, 2018 at 3:52 am #441935

Kor
Moderator

Post count: 16516

Hi Danielle,

Thanks for your reply. Honestly, we really don’t have any records on our end. Also, we do not apply changes directly to customers Website without their consent and I hope you understand.

Thanks!

August 13, 2018 at 4:04 am #442115

foodtrucks2u
Expired Member

Post count: 21

Hello

Thank you for that.

I had to revert my website back to 6 August to get the website back how it normally looked.

For some reason there must have been an update and there were changes on my website that appeared that were not made by my website designer nor myself.

I feel as though the team a geodirectory do not take care in reading their users emails to work out what the problem is and how they can resolve it.

It has wasted a lot of my time and my marketing teams time.

Danielle
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