Mobile not matching desktop, also getting white screen

This topic contains 4 replies, has 2 voices, and was last updated by  Guust 6 years, 11 months ago.

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  • #383501

    Jason
    Expired Member
    Post count: 46

    I have a couple of issues…

    1. When I am on my desktop and go to my website I have no issues, everything looks right – search boxes, directory map, etc. When I go to a mobile device (tried 3 different ones) and go to the homepage I get only the background photo. No search boxes or maps. Am I missing something to cause this?

    2. When I had one of these 3 plugins activated I ended up getting a white screen throughout the entire site. When I turned them off everything worked fine. One of the plugins I am assuming has to be the issue – GeoDirectory AffiliateWP Integration, GeoDirectory Lists, PayFast Payment GeoDirectory Add-on. Are there any known issues with any of them? How do I avoid the white screen?

    #383502

    Jason
    Expired Member
    Post count: 46
    This reply has been marked as private.
    #383562

    Guust
    Moderator
    Post count: 29970

    Your GD permalinks were not set correctly.
    And the cache you use is not copatible, so I turned it off.
    Please check now.
    https://wpgeodirectory.com/docs/known-issues/#w3cache

    #383580

    Jason
    Expired Member
    Post count: 46

    Thank you!!

    #383658

    Guust
    Moderator
    Post count: 29970

    You’re welcome 🙂

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