Multilocations – location switcher in menu not responding

This topic contains 19 replies, has 4 voices, and was last updated by  Stiofan O’Connor 6 years, 1 month ago.

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  • March 14, 2018 at 8:17 am #421412

    Lyndon Tanedo
    Free User
    Post count: 9

    I noticed that my location switcher in menu was not responding recently, it’s always showing city list. Even you choose the country or region it still shows the city list. Please help, see website below. Thank you in advance

    https://angatpilipino.com/

    March 14, 2018 at 12:39 pm #421431

    Kor
    Moderator
    Post count: 16516

    Hi Lyndon,

    Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    Thanks!

    March 14, 2018 at 1:04 pm #421436

    Lyndon Tanedo
    Free User
    Post count: 9
    This reply has been marked as private.
    March 14, 2018 at 1:44 pm #421444

    Kor
    Moderator
    Post count: 16516

    Hi lyndon,

    Thanks for your reply. I’ve just inspected your Website and I noticed that you’re still using an older versions of the addons. Please install the WP easy updates plugin and update the license key as mentioned here https://wpgeodirectory.com/docs/installing-addons/#updates . Then you should be able to update the plugin directly without issues.

    Thanks!

    March 15, 2018 at 6:39 am #421531

    Lyndon Tanedo
    Free User
    Post count: 9

    Kor,

    I’ve already installed the plugin and update the license key and I still getting the same result. Please check, thank you

    March 15, 2018 at 8:16 am #421540

    Kor
    Moderator
    Post count: 16516

    Hi Lyndon,

    Thanks for your reply. I’ve just inspected your Website and I’m able to see the issue there. I’ll forward this to a developer for further assistance.

    Thanks!

    March 15, 2018 at 10:42 am #421562

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    I currently get “Error establishing a database connection”.
    Please let me know when the site is working and i will take a look.

    Thanks,

    Stiofan

    March 15, 2018 at 11:27 am #421568

    Lyndon Tanedo
    Free User
    Post count: 9

    Stiofan,

    The site os working now, tou can check it now. Thank you

    March 15, 2018 at 4:53 pm #421613

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    You have mixed content on the page meaning you have content that is non https, this needs to be fixed first, the ajax is failing becasue if this.

    Stiofan

    March 15, 2018 at 5:05 pm #421620

    Lyndon Tanedo
    Free User
    Post count: 9

    Stiofan,

    Can you guide me how to fix non https content? Thank you

    March 16, 2018 at 9:00 am #421673

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I set your site url to the https version but now its ina redirect look just redirecting the site to the same url over and over…
    Try clearing the cloudflare cache and if that does not help then disable it.

    Stiofan

    March 16, 2018 at 7:28 pm #421796

    Lyndon Tanedo
    Free User
    Post count: 9

    Stiofan,

    What happen? The site won’t load anymore, I tried to go to wp-admin and it’s not loading as well.

    March 16, 2018 at 8:12 pm #421798

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    There is a redirect loop, i posted above..

    March 17, 2018 at 9:27 am #421870

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    this is not specifically a GD related issue. Please contact your host or your developer to try and track down the issue.

    It is likely related to one of the following:

    cloudflare
    htaccess rule
    other 3rd party plugin

    March 17, 2018 at 12:49 pm #421903

    Lyndon Tanedo
    Free User
    Post count: 9

    Stiofan/Alex,

    The website stop loading when Stiofan set my site url to the https version.

    Stiofan,

    Please let me know what did you modified so I can put the details in the ticket for my hosting support team. Thank you

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