New licence / updates system info

This topic contains 115 replies, has 32 voices, and was last updated by  Paolo 8 years, 5 months ago.

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  • March 29, 2016 at 5:19 pm #153592

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    @webgeeksmar please read here: https://wpgeodirectory.com/support/topic/split-new-licence-updates-system-info-4/

    We split your reply into a new topic and replied. Please let’s continue there.

    Thanks

    April 2, 2016 at 4:54 pm #156247

    veneuphoria
    Expired Member
    Post count: 69

    Hi guys,
    I just renewed my membership. I have the old licence page, I cannot find my old licence key to use for the old licence page. Which new add-on to I need to add/update via FTP to get the new licence page so I can update my plug-ins?

    Thanks!

    April 2, 2016 at 5:04 pm #156249

    Paolo
    Site Admin
    Post count: 31206

    hi,

    I’ve activated an old licencse key for you so that you can autoupdate the old add-ons.

    You’ll find it here: https://wpgeodirectory.com/support/members/veneuphoria/

    After you update them, you’ll be able to add the new licenses keys for each product.

    Let us know if that helped. (p.s. it is possible that after adding the new licenses it will prompt newer updates, make sure to udpate all add-ons to their latest version).

    If you are missing some update notifications, please see here: https://wpgeodirectory.com/support/topic/missing-update-notifications/

    Let us know if that helped.

    Thanks

    April 2, 2016 at 5:10 pm #156251

    veneuphoria
    Expired Member
    Post count: 69

    ITS FIXED!!!! LOVE YOU 🙂

    April 2, 2016 at 5:14 pm #156254

    Paolo
    Site Admin
    Post count: 31206

    You are welcome 🙂

    April 5, 2016 at 5:07 pm #157972

    rsindex
    Expired Member
    Post count: 11

    Hi-
    When I try to activate my license for multilocations it gives me this error message:
    “License not activated! Please renew or seek support.”
    My membership doesn’t expire until July.
    Thanks for your help.

    April 5, 2016 at 5:43 pm #158032

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please provide a link and admin credentials and we will verify, I don’t see anything wrong in our system.

    Thanks

    April 5, 2016 at 7:51 pm #158199

    rsindex
    Expired Member
    Post count: 11
    This reply has been marked as private.
    April 7, 2016 at 12:16 am #159079

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    @rsindex it seems your server cant communicate with our server, i edited your theme 404 page to run a test, please ask your server guys whats going on, if you visit this url you can see my test code:
    http://YOUR-URL.com/wp-admin/theme-editor.php?file=404.php&theme=GeoDirectory_whoop&scrollto=0
    and if you visit this url you can see it’s not working:
    http://YOUR-URL.com/adsfasdfas/?gd_test=1

    Please ask your host whats up and let us knwo what they say.

    Thanks,

    Stiofan

    April 7, 2016 at 4:31 pm #159528

    webgeeksmarketing
    Buyer
    Post count: 7
    This reply has been marked as private.
    April 12, 2016 at 3:31 pm #162013

    Paolo
    Site Admin
    Post count: 31206

    This topic is closed, if you are experiencing any problem related to this, please open a new support request.

    Thanks

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