New Listing keeps returning to draft

This topic contains 31 replies, has 5 voices, and was last updated by  Kiran 6 years, 1 month ago.

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  • March 30, 2018 at 8:51 pm #424223

    Katie Lidgard
    Expired Member
    Post count: 188
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    March 30, 2018 at 11:06 pm #424230

    Alex Rollin
    Moderator
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    March 31, 2018 at 1:23 am #424254

    Katie Lidgard
    Expired Member
    Post count: 188
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    March 31, 2018 at 1:35 am #424257

    Guust
    Moderator
    Post count: 29970

    Katie, is it only just the one listing doing this? If that is the case, it must be something particular to the listing, it would be strange that only one listing gets affected because of some plugin conflict.
    I can see the listing and the invoice date are about a month apart, but I doubt that would be a problem too.

    I would suspect GoDaddy’s caching system, so I cleared all GoDaddy’s caches. I’ll keep an eye on the listing too.

    Alex, if you do not add locations in the URLs, then the breadcrumbs to the locations disappear. In Australia, Google treats every suburb as a different city, which often makes using locations in the URLs not really the best idea.

    March 31, 2018 at 8:26 am #424286

    Guust
    Moderator
    Post count: 29970

    Hi Katie, we spotted the problem.
    The date format was wrong when you added the listing manually, it needs to be YYYY-MM-DD, not DD-MM-YYYY.
    Every time the expiry check runs, it will set it to draft if the date is wrong.
    I fixed it [fingers crossed].

    Thanks

    April 2, 2018 at 10:38 pm #424654

    Katie Lidgard
    Expired Member
    Post count: 188

    Arrghhh, such a simple thing – thank you for fixing it, Guust.
    Did anyone have any luck getting to the bottom of the problem with the recurring dates in the “add listing” section?
    Thank you,
    Katie

    April 2, 2018 at 11:55 pm #424662

    Guust
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    Post count: 29970
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    April 2, 2018 at 11:56 pm #424663

    Guust
    Moderator
    Post count: 29970

    Hi Katie, sorry but I never spotted the other issue. I’ll get a developer to have a closer look for you.

    April 3, 2018 at 12:11 am #424664

    Katie Lidgard
    Expired Member
    Post count: 188

    Great. Thanks so much for your help with all of this, Guust and Kiran.

    April 3, 2018 at 6:09 am #424688

    Kiran
    Moderator
    Post count: 7069

    Hi Katie,

    I looked into your site and seems something conflicts with saving event schedules from front end.

    Please provide FTP credentials, so we can look into more.

    Thanks,
    Kiran

    April 3, 2018 at 6:10 am #424689

    Katie Lidgard
    Expired Member
    Post count: 188
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    April 3, 2018 at 7:02 am #424695

    Kiran
    Moderator
    Post count: 7069

    Hi Katie,

    I have fixed issue on your site, this was happening for event with draft status. but now all working fine.

    Please check and let us know.

    Thanks,
    Kiran

    April 3, 2018 at 10:00 am #424724

    Katie Lidgard
    Expired Member
    Post count: 188

    Yes, that’s working now. Thank you so much. Can I ask what the problem was please so I know for next time should it happen again?
    Thanks so much for fixing this.
    Katie

    April 3, 2018 at 11:09 am #424742

    Kiran
    Moderator
    Post count: 7069

    There was a minor bug in saving event with draft status. We have fix in plugin also, so don’t worry about future updates. 🙂

    Kiran

    April 5, 2018 at 12:59 am #425036

    Katie Lidgard
    Expired Member
    Post count: 188
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