Not found

This topic contains 22 replies, has 5 voices, and was last updated by  zyze8 4 years, 4 months ago.

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  • January 4, 2020 at 4:14 pm #524010

    zyze8
    Expired Member
    Post count: 84

    “Not found” issue every day. When i woke up this morning all Static pages like : Login, add place all the info pages are “not found” again. Index page, places, location is working. Once permalinks are re-set, all pages are working again. The problem is users will not be able to use a site. I never had this issue before. How to fix this? Thanks

    January 4, 2020 at 5:43 pm #524015

    Kor
    Moderator
    Post count: 16516

    Hi zyze8,

    Thanks for your post. Kindly share your Website WP admin access here in private reply and we’ll check your Website backend setup.

    Thanks!

    January 4, 2020 at 6:43 pm #524023

    zyze8
    Expired Member
    Post count: 84
    This reply has been marked as private.
    January 4, 2020 at 8:01 pm #524028

    zyze8
    Expired Member
    Post count: 84
    This reply has been marked as private.
    January 4, 2020 at 9:41 pm #524047

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    if you install or change settings in a plugin that manages permalinks you will want to resave permalinks after you do that. The pages seem to be working now.

    January 5, 2020 at 12:38 am #524055

    zyze8
    Expired Member
    Post count: 84

    I wish that would be the case, easy fix.. I leave the site working fine, but when i come back next day, facing the same problem..thanks anyway, i’ll let you know if the problem persists..

    January 6, 2020 at 6:26 pm #524278

    zyze8
    Expired Member
    Post count: 84

    The problem persist. Before night, i reset permalinks, came back in the morning, same problem. Users sending emails,… can’t login. This is serious problem,…. I have been advised it could be headers problem, maybe i should try to activate Yoast SEO.
    Server status is clean.
    Again, i never had this problem with V1. From your experience, what advise can you give?.. This needs to be solved…Thanks

    January 6, 2020 at 9:04 pm #524318

    Alex Rollin
    Moderator
    Post count: 27815

    Did anything happen overnight?
    Maybe your host installed some updates?
    Please enable the debug log on your site as described here:
    https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#enable-debugging

    Then write back with WP Admin and FTP when it happens again so the developers can take a look.

    Let me flag your topic for the developers in case they have other ideas.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    January 7, 2020 at 2:37 pm #524486

    zyze8
    Expired Member
    Post count: 84
    This reply has been marked as private.
    January 7, 2020 at 2:54 pm #524491

    zyze8
    Expired Member
    Post count: 84
    This reply has been marked as private.
    January 7, 2020 at 4:24 pm #524504

    Alex Rollin
    Moderator
    Post count: 27815

    OK, please share FTP so we can check the log.

    January 7, 2020 at 6:40 pm #524530

    zyze8
    Expired Member
    Post count: 84

    This is what the log showing, these two errors repeatedly. Nothing else. BTW the host support said this is GD plugin problems.

    January 8, 2020 at 5:22 am #524586

    Naveen Giri
    Moderator
    Post count: 1559
    This reply has been marked as private.
    January 10, 2020 at 8:50 am #524975

    zyze8
    Expired Member
    Post count: 84
    This reply has been marked as private.
    January 10, 2020 at 9:09 am #524980

    Naveen Giri
    Moderator
    Post count: 1559

    Hi zyze8,

    FTP is fine but I am not able to login in WordPress backend.
    I will check the issue with plugin after checking backend.

    Thanks

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