Not receiving notification emails

This topic contains 18 replies, has 4 voices, and was last updated by  Dirk 6 years ago.

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  • Author
    Posts
  • #425497

    Ron Lenox
    Buyer
    Post count: 230

    I am not receiving any notification email. I have tested “Forward to a Friend” – “Enquiry” – and have not received posting notifications.

    Ron Lenox

    #425499

    Kor
    Moderator
    Post count: 16516

    Hi Ron,

    For this email issue, install an email log plugin and use that to check the email send out statuses. Then let us know the results and we’ll see if we can help you further this.

    Thanks!

    #425502

    Ron Lenox
    Buyer
    Post count: 230

    I have a email log and it shows the emails, but nothing arrives.

    Ron Lenox

    #425503

    Ron Lenox
    Buyer
    Post count: 230
    This reply has been marked as private.
    #425564

    Kor
    Moderator
    Post count: 16516

    Hi Ron,

    Please share WP admin and FTP access to your server in private reply and I’ll forward this to a developer.

    Thanks!

    #425582

    Ron Lenox
    Buyer
    Post count: 230
    This reply has been marked as private.
    #425593

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #425629

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #425641

    Ron Lenox
    Buyer
    Post count: 230

    These are the first that I have seen in over a week. Do you know why? Did you edit something?

    I just tested a forward to a friend and it came through.

    Ron Lenox

    #425642

    Ron Lenox
    Buyer
    Post count: 230

    I see that another place was also created before yours. “GD TEST” – that notice was not received.

    Ron Lenox

    #425643

    Ron Lenox
    Buyer
    Post count: 230

    I just created a new event. No notification.

    #425651

    Alex Rollin
    Moderator
    Post count: 27815

    I set the Wp Permalinks to post name.

    I received the correct notifications at my email when I registered ‘fresh’.

    #425856

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #425869

    Ron Lenox
    Buyer
    Post count: 230

    no admin bcc copies received

    #425870

    Ron Lenox
    Buyer
    Post count: 230

    Or according to the email log – sent.

Viewing 15 posts - 1 through 15 (of 19 total)

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