Payment for claims

This topic contains 7 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 4 months ago.

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  • December 29, 2018 at 5:33 pm #460522

    majaxlt
    Expired Member
    Post count: 125

    Hi. How to set woocommerce as payments cart for listing claims? Thanks.

    December 29, 2018 at 6:35 pm #460529

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    Have you been over the documentation? https://wpgeodirectory.com/docs-v2/addons/claim/
    Setting the pricing manager to use Woo as the gateway is the main thing.

    Stiofan

    December 29, 2018 at 7:20 pm #460545

    majaxlt
    Expired Member
    Post count: 125

    Yea, first thing I did was heading to documentation. But I didn’t find information that Invoicing plugin must be enabled if I want to use woocommerce cart to pay for claimed listings.

    My Invoicing plugin was disabled as I am using woocommerce cart and it worked fine when submitting new paid listings. But with Invoicing plugin disabled I can’t claim listings. After clicking “send” on claim form, nothing happens. Accidentally I remembered that Invoicing plugin is disabled so I enabled it and now I can pay for claims via woocommerce.

    Maybe it is stated on documentation and I misread it as I am overtired atm.

    Anyways thank you for your time Stiofan.

    December 29, 2018 at 7:28 pm #460547

    Alex Rollin
    Moderator
    Post count: 27815

    Which claim form are you using?
    Did you make sure to set which packages can be claimed (inside each package)?
    Is the package claim showing on the form?
    Provide WP Admin credentials and login URL in a private reply if we need to check the settings.

    December 29, 2018 at 7:32 pm #460549

    majaxlt
    Expired Member
    Post count: 125

    Hi Alex,

    I am using default claim form. Everything is setted up correctly, package is shown on claim form. I just didn’t know Invoicing plugin must be enabled. After I enabled Invoicing plugin, everything works fine. Thank you.

    December 29, 2018 at 7:37 pm #460551

    Alex Rollin
    Moderator
    Post count: 27815

    Invoicing is not required. You only need one cart, and in the GD settings, as Stiofan mentioned above, you just choose the cart you want to use.

    Let us know how it goes

    December 29, 2018 at 8:10 pm #460557

    majaxlt
    Expired Member
    Post count: 125

    So it must be a bug. Please check a video.

    https://www.useloom.com/share/aad7804162d44a67a55bf6eb08185f32

    December 30, 2018 at 10:59 am #460635

    Alex Rollin
    Moderator
    Post count: 27815

    Review the setting at

    GD, Pricing, Show Advanced, Cart

    Make sure you chose Woo there.

    If you did and it still doesn’t work we can take a look, just include WP Admin in a private reply.

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