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Plugins won't update

This topic contains 3 replies, has 2 voices, and was last updated by  Alex Rollin 4 years, 5 months ago.

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  • November 24, 2019 at 10:12 pm #518520

    Simone
    Expired Member
    Post count: 2

    Hi team,

    I installed Geodirectories V2 yesterday following the video instuctions. I’m getting stuck at updating the plugins. It keeps telling me they are up to date, see screen shot attached. What am I doing wrong please?

    November 24, 2019 at 11:32 pm #518546

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Do you have WP Easy Updates installed?

    https://wpgeodirectory.com/docs-v2/geodirectory/upgrade-from-gdv1/

    November 24, 2019 at 11:36 pm #518549

    Simone
    Expired Member
    Post count: 2

    Yes I have

    November 24, 2019 at 11:41 pm #518552

    Alex Rollin
    Moderator
    Post count: 27815

    OK, well, make it sure it the latest version and once you have V2 installed you should be able to update addons automatically.

    If that isn’t working, you can update them manually with Easy Theme and Plugin upgrades or via FTP.

    https://wpgeodirectory.com/docs-v2/addons/installing-addons/#manual

    If the issue persists we are happy to take a look at it. Please share WP Admin and FTP credentials and we will find out what the issue is.

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