Problem with updating

This topic contains 28 replies, has 4 voices, and was last updated by  Kenny Williamson 4 years, 6 months ago.

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  • October 16, 2019 at 11:02 am #513356

    Kiran
    Moderator
    Post count: 7069

    Hi Kenny,

    I have converted your site from v1 to v2.

    Please check and let us know.

    Kiran

    October 16, 2019 at 11:36 am #513366

    Kenny Williamson
    Expired Member
    Post count: 54
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    October 16, 2019 at 11:46 am #513370

    Alex Rollin
    Moderator
    Post count: 27815

    Yes, the video and this doc :
    https://wpgeodirectory.com/docs-v2/geodirectory/upgrade-from-gdv1/

    Then https://wpgeodirectory.com/docs-v2/geodirectory/getting-started/

    The getting started page will link out to all the other features.

    October 16, 2019 at 11:58 am #513374

    Kenny Williamson
    Expired Member
    Post count: 54
    This reply has been marked as private.
    October 16, 2019 at 12:55 pm #513384

    Alex Rollin
    Moderator
    Post count: 27815

    Just activate the GeoDirectory addons you need for your site.

    You can add your membership key under

    GeoDirectory -> Extensions -> Addons -> Membership

    If you need to install more addons in the future you can do it from there. You can safely deactivate and delete any addons that you don’t need.

    October 16, 2019 at 1:42 pm #513389

    Kenny Williamson
    Expired Member
    Post count: 54
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    October 16, 2019 at 1:49 pm #513390

    Kenny Williamson
    Expired Member
    Post count: 54

    i cannot find anything on gdbooster… has this been removed?

    October 16, 2019 at 3:32 pm #513401

    Alex Rollin
    Moderator
    Post count: 27815

    We can check on that, if you like, but first, let’s get other items out of the way.

    About a cache solution, we recommend WP Super Cache for GDV2. GD Booster was designed specifically for GDV1 and GDV2 has made huge changes that make it possible to use any cache plugin.

    https://wpgeodirectory.com/docs-v2/faq/performance/

    October 16, 2019 at 5:07 pm #513456

    Stiofan O’Connor
    Site Admin
    Post count: 22956
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    October 16, 2019 at 9:09 pm #513486

    Kenny Williamson
    Expired Member
    Post count: 54
    This reply has been marked as private.
    October 16, 2019 at 9:53 pm #513489

    Kenny Williamson
    Expired Member
    Post count: 54
    This reply has been marked as private.
    October 16, 2019 at 10:15 pm #513496

    Kenny Williamson
    Expired Member
    Post count: 54

    I just had a break and thought about this.

    I probably should just have been issued an invoice after being refunded, so that i could pay the renewal again on my intial geo directory. Instead of being told to subscribe again.

    Because, the “core” part of geo directory being free for one area and with the retaining of add ons that you originally purchased (but not being allowed to upgrade if unpaid) is probably causing the issue.

    That way it would just have made one geo directory active (also taking into account that the system was set up for unlimited sites intially, so there would be no reason for more than one geo directory)- so the coding around this could be why there is an issue.

    Thats what i think.

    October 17, 2019 at 11:08 am #513536

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Kenny,

    Thanks for the info. I have went over your account and it all was a bit confusing, i think that one refunded payment caused issues. I have went over things and removed the other membership licence and refunded payment to tidy up your account, everything should be working now, if you have any issues just let me know.

    Thanks,

    Stiofan

    October 17, 2019 at 12:33 pm #513550

    Kenny Williamson
    Expired Member
    Post count: 54
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