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Problems importing categories

This topic contains 8 replies, has 3 voices, and was last updated by  Guust 4 years, 8 months ago.

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  • August 2, 2019 at 10:49 pm #501001

    BPO Leader
    Expired Member
    Post count: 21

    Hi,

    Whenever I try to importing categories I get this error:

    item(s) could not be added due to blank title/invalid post type/invalid characters used in data.

    August 3, 2019 at 12:07 am #501006

    Guust
    Moderator
    Post count: 29970

    Are you using a category CSV file you downloaded from your site first?
    Are you using LibreOffice to edit the file?

    Please post the file here in private message (ZIP or link) and also your URL and WP admin details and we will have a look if you like.

    Thanks

    0

    August 5, 2019 at 3:04 pm #501400

    BPO Leader
    Expired Member
    Post count: 21
    This reply has been marked as private.
    August 5, 2019 at 3:04 pm #501401

    BPO Leader
    Expired Member
    Post count: 21
    This reply has been marked as private.
    August 5, 2019 at 4:07 pm #501426

    Alex Rollin
    Moderator
    Post count: 27815

    Try using Libre or Open office. Excel cannot be used to edit files that are to be imported with GeoDirectory.

    https://wpgeodirectory.com/docs-v2/geodirectory/settings/import-export/

    If they are new categories be sure to clear the post ID before import.

    August 5, 2019 at 5:08 pm #501442

    BPO Leader
    Expired Member
    Post count: 21

    Will try and I will let you know!

    Thanks

    August 5, 2019 at 10:14 pm #501482

    Guust
    Moderator
    Post count: 29970

    I had no problem uploading that file at all.
    Check you categories now because you have test categories there now.

    August 8, 2019 at 5:39 pm #502095

    BPO Leader
    Expired Member
    Post count: 21

    Hi,

    I’m trying to import a file with some new categories and i’m getting this error:

    Total 9 item(s) found.
    9 / 9 item(s) ignored due to already exists.

    August 8, 2019 at 9:58 pm #502153

    Guust
    Moderator
    Post count: 29970

    Make sure that you are leaving the cat ID column blank.
    If we need to check anything, we will need a copy of the CSV file and new login details.
    Thanks

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