Receiving License Expired With Active Membership

This topic contains 2 replies, has 3 voices, and was last updated by  Alex Rollin 4 years, 8 months ago.

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  • #509055

    Charla
    Full Member
    Post count: 10

    I have an active membership that has not expired but when trying to download from WP Dashboard the download fails with Download Failed. Unauthorized

    When clicking the more info link it says:
    Your license has expired, please renew it to install this update.

    Please advise.

    #509072

    Kor
    Moderator
    Post count: 16516

    Hi Charla,

    Thanks for your post. I will forward this to a developer. In the meantime, you can get all addons from your account here https://wpgeodirectory.com/your-account/

    #509098

    Alex Rollin
    Moderator
    Post count: 27815

    If you download from the site here you can then update manually
    https://wpgeodirectory.com/docs-v2/addons/installing-addons/#manual

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