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This topic contains 17 replies, has 3 voices, and was last updated by  Paolo 7 years, 2 months ago.

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  • February 15, 2017 at 5:46 pm #361799

    Paolo
    Site Admin
    Post count: 31206

    It’s up to your hosting provider to assist you with it.

    Thanks

    February 16, 2017 at 6:45 pm #362076

    Béatrice Frecines
    Buyer
    Post count: 83

    Hi Paolo,

    Just one more question, I did the integration of Buddypress through Geodirectory (autoupdates/licensing). Should I deactivate the Buddypress integration on the Geodirectory settings and re-install it? This way, it will probably be all clean again?

    If I re-install it, then I will use the same licence number, right?

    I am asking you this because nobody from the Buddypress team answers to my enquiry. So, I guess this is my last chance to have the issue resolved. Plus, the mail bank plugin indicates a bunch of error logs such as this one [14-Feb-2017 18:47:05 UTC] PHP Warning: Illegal string offset ‘attachments’ in /home/salserosvg/www/wp-content/plugins/email-log/email-log.php on line 392

    My hosting provider confirms that it is a problem with the Buddypress plugin.

    Just let me know.

    Thanks for your help.

    Best,
    Beatrice

    February 16, 2017 at 7:45 pm #362095

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I can tell you for sure that the problem is not BuddyPress. There are over 200k websites using Buddypress and there would be thousands of support requests if what your hosting provider was saying the truth.

    I’d suggest that you move to a better hosting provider: cloudways will give you a free trial. https://wpgeodirectory.com/docs/server-requirements/

    You can move the website and check if it work before moving the domain. (they’ll give you a temporary staging domain and you can ask them to move the website for you)

    Thanks

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