Search issues

This topic contains 5 replies, has 2 voices, and was last updated by  Guust 5 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: ,

  • Author
    Posts
  • #454042

    Jen Thomson
    Buyer
    Post count: 145

    My client has reported that the search functionality on the directory is playing up.

    i.e. search for NW3 returns SW London listings at the top of the list.

    Worcester thinks you are searching for somewhere in the US and says the nearest listings at 3000 miles away.

    the search box didn’t like Wales or Fernhurst at all and there are listings in both.

    #454043

    Jen Thomson
    Buyer
    Post count: 145
    This reply has been marked as private.
    #454048

    Guust
    Moderator
    Post count: 29970

    Please review https://wpgeodirectory.com/docs/gd-search/

    Location searches are determined by the Google API.
    If you only have listings in the UK, then review https://wpgeodirectory.com/docs/core-general/#specific

    Searching NEAR THE CENTRE OF Wales will not give listings IN Wales, see https://wpgeodirectory.com/docs/gd-search/#near

    Thanks

    #454061

    Jen Thomson
    Buyer
    Post count: 145

    I have reviewed these but it doesn’t answer my question. If I try to add a listing and enter the address as ‘worcester’ then the first thing that comes up is Worcester, England. But if I search for this in the front end it seems to be in the USA.

    I have Europe in the NEAR option in the settings but it doesn’t seem to be searching correctly.

    #454109

    Jen Thomson
    Buyer
    Post count: 145

    Have checked with my client who says these searches were working previously. I have not made any changes to the settings.

    #454111

    Guust
    Moderator
    Post count: 29970

    I have reviewed these but it doesn’t answer my question. If I try to add a listing and enter the address as ‘worcester’ then the first thing that comes up is Worcester, England.
    I guess your default location is in the UK, and adding listings is not related to searching locations.

    When searching near the centre of Worcester I get listings that are in the UK:
    https://nurturingbirthdirectory.com/?geodir_search=1&stype=gd_place&s=+&snear=worcester&sgeo_lat=41.821433&sgeo_lon=-71.427063

    Adding “Europe” at “Add location specific text to (Near) search for Google” probably does not assist.
    It would need to be a country or region or city.

    Did you investigate https://wpgeodirectory.com/docs/search-filters-overview/#near

    Thanks

Viewing 6 posts - 1 through 6 (of 6 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket