Search Page Not Working!

This topic contains 8 replies, has 4 voices, and was last updated by  Guust 4 years, 4 months ago.

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  • Author
    Posts
  • #523431

    bernieportal
    Expired Member
    Post count: 108

    Hello,

    My search page isn’t working. There’s a search bar on the page, but when I search for something in the search bar it takes me to a blank page. What’s going on?

    https://www.bernieportal.com/search/

    #523432

    Kor
    Moderator
    Post count: 16516

    Hi Sarah,

    Thanks for your post. There could be an issue with your Website permalinks. Kindly refer to the instructions here and see if it helps. https://wpgeodirectory.com/docs-v2/geodirectory/settings/permalinks/ . If not, kindly share your Website WP admin access here in private reply and we’ll check this out for you asap!

    #523743

    bernieportal
    Expired Member
    Post count: 108
    This reply has been marked as private.
    #523764

    Guust
    Moderator
    Post count: 29970

    There are a number of errors, possibly from the theme or other plugins.
    Autocomplete does not work either.

    Can you please add FTP details. Thanks

    #523817

    Naveen Giri
    Moderator
    Post count: 1559

    Hi Sarah,

    Please follow troubleshooting steps and let us know.
    https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#conflict-test

    Thanks

    #523874

    bernieportal
    Expired Member
    Post count: 108
    This reply has been marked as private.
    #523929

    Guust
    Moderator
    Post count: 29970

    The conflict comes from the “Massive Elements For WPBakery” plugin.
    If you turn that off, the GD Search works fine.
    You may be able just to turn off one or a few of the 26 options in that plugin to restore the GD Search.

    Let us know.

    #524248

    bernieportal
    Expired Member
    Post count: 108

    Thank you! That fixed it. I appreciate you looking into this issue. Have a great day!

    #524347

    Guust
    Moderator
    Post count: 29970

    You’re welcome

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