Social Importer

This topic contains 16 replies, has 4 voices, and was last updated by  Kiran 5 months, 1 week ago.

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  • #489890

    Nyi Win
    Free User
    Post count: 111

    Hi,

    I have enabled Social Importer.. (to import from TripAdvisor).

    I went to my CTP (restaurants) and added New Business, but the social importer field is not found..

    Can you please advise..

    Thanks

    #489945

    Kor
    Moderator
    Post count: 14481

    Hi Nyi Win,

    Thanks for your post. Kindly share your Website WP admin credentials here in private reply so that we troubleshoot this for you.

    #490411

    Nyi Win
    Free User
    Post count: 111
    This reply has been marked as private.
    #491178

    Nyi Win
    Free User
    Post count: 111

    Hi..

    Any updates???

    #491449

    Alex Rollin
    Moderator
    Post count: 22361

    The plugin is not installed on your site.

    #491463

    Nyi Win
    Free User
    Post count: 111

    it is now been installed again, as I needed to test a few settings.

    Now it is installed,.. and what other fields do I need to set so the social importer works..

    It is not showing.. (yes.. I have reinstalled the social importer)..

    Thanks

    #491701

    Alex Rollin
    Moderator
    Post count: 22361
    This reply has been marked as private.
    #491766

    Nyi Win
    Free User
    Post count: 111

    Hey Alex..

    I know you guys work so hard.. but simple things like this is causing us users heaps of problems..

    I have my team trained on using the BackEnd updates.. so they all use the WordPress Login, and add via the backend dashboard.. (which we need to do for all types of stuff)..

    The social import option is NOT VISIBLE through the dashboard.. but we need to use the “AddListing” which is not part of the dashboard to do it..

    may I suggest..

    1) a simple note would help you guys from avoiding being asked stupid questions..

    2) to actually have the feature directly through the Dashboard?

    Many thanks for your help and understanding..

    Thanks

    Win

    #491767

    Nyi Win
    Free User
    Post count: 111

    Oh.. yeah.. I just tested it out.. and it will not work..

    Please try it yourself..

    https://www.tripadvisor.com.au/Restaurant_Review-g294191-d3696346-Reviews-LinkAge_Restaurant_and_Art_Gallery-Yangon_Rangoon_Yangon_Region.html

    That is the test link.

    Thanks

    Win

    #492099

    Alex Rollin
    Moderator
    Post count: 22361

    That link works on my test site. Make sure to enable Trip Advisor.

    Also the doc has been updated with clarifying information about the use of the frontend editor in 2 places.

    https://wpgeodirectory.com/docs-v2/addons/social-importer/

    #492159

    Nyi Win
    Free User
    Post count: 111
    This reply has been marked as private.
    #492199

    Alex Rollin
    Moderator
    Post count: 22361

    I have flagged your topic for the developers to take a look.

    #492278

    Kiran
    Moderator
    Post count: 5890
    This reply has been marked as private.
    #492300

    Nyi Win
    Free User
    Post count: 111

    Can you please advise us the required changes as we will need to apply to our live server once it is all verified..

    Thanks

    Win

    #492302

    Kiran
    Moderator
    Post count: 5890
    This reply has been marked as private.
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