Strange URL & no more place results in search

This topic contains 34 replies, has 4 voices, and was last updated by  Vlad Chirila 7 years ago.

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  • #375583

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    1. Numbers will show in the url if you have any other item with the same slug, page,post,place,cat, tag etc..
    2. see#1
    3. most likely

    Kiran said some of your listings were missing a country slug, did you import some listing swith no country slug?

    Stiofan

    #375593

    Vlad Chirila
    Expired Member
    Post count: 258

    Hi Stiofan,

    This cannot happen, I have different places, with different names. For example, the place called MAGIC Dristor -> I cannot find it, even though it was added quite recently and it used to work. It was there a week ago, now it is not (in the front end).

    I did not import no listing without a country slug, I PROMISE!

    there is something happening there, I am not that technical and it is frustrating for me. I am not a developer. But I know for sure, those listings were there before.

    Maybe I did something wrong when I modified the main page name from “Discover beauty salons” to “home” or something like this, but definately I have put the country in all the listings.

    #375633

    Vlad Chirila
    Expired Member
    Post count: 258

    so?

    anyone..please!

    I would like to solve this, can anyone help?

    Vlad

    #375636

    Vlad Chirila
    Expired Member
    Post count: 258

    In the meantime I also notice that the page with all the licenses, also disappeared.

    I have searched on the forum to see if anyone else is having the same issue as I have, and it seems I am not the only one with this happening. Please see:

    https://wpgeodirectory.com/support/topic/update-404-error-on-all-listings/
    and
    https://wpgeodirectory.com/support/topic/listing-results-showing-page-not-found/

    And it seems this happened after the updates.
    Any advice?

    #375639

    Vlad Chirila
    Expired Member
    Post count: 258

    no more licenses in the Auto updates / Licensing page…all gone 🙂

    #375675

    Kiran
    Moderator
    Post count: 7069

    Hi Vlad,

    Listings slugs are generated by WordPress standard function during listing creation. So during listing creation if slug already used by other page,post,place,cat,tag etc, it appends -1/-2…
    You can change it from edit listing page, but you can use same slug for multiple times.

    To fix country slug for multiple listings you can do it via import/export. Go GD > GD Import / Export > Export Listings > add/update missing country/region/city > Re-import csv (choose update if already exists)

    In the meantime I also notice that the page with all the licenses, also disappeared.
    We have updated our plugin update functionality in recent updates. Now you can manage licenses for our plugins from Plugin Manager directly.

    Thanks,
    Kiran

    #375712

    Vlad Chirila
    Expired Member
    Post count: 258

    Hi Kiran,

    I downloaded the csv. I notice that most of my listings now have this “2” or “3” attached in the slug. And the slugs are not already anything….I made them all unique.

    Why? I did not do anything to rename, modify, etc. WHY?

    It seems for me this appeared out of a sudden.What if I will modify and they will appear again.

    #375713

    Kiran
    Moderator
    Post count: 7069

    Hi Vlad,

    As i said listing slug are generated by WordPress default functions during add/edit listing. WP checking unique slugs within page,post,place,cat,tag etc. If it already used it appends -1/-2.
    This is WordPress default functionality.

    #375718

    Vlad Chirila
    Expired Member
    Post count: 258

    THIS IS NOT POSSIBLE!

    I just got 1 phone call from one of my clients who told me that she would like to take her listing down because I have a bad website. 😐

    Honestly, I paid some money, not that much, but it was my money and that makes me YOUR CLIENT! And I expect you to offer your CLIENTS a real reason for why all these problems keep happening. Still, AGAIN you blame my problems on me, my urls, my site, my hosting, GoDaddy, browsers, etc. And all this url problem appeared after your update, and another 3 of your clients have the same issue in the last 3-4 days. It might be GD’s fault for this url problem, but you seem that you didn’t even check if this was possible. 😐

    @kiran I appreciate your way of answering, you do sound clear and act like you want to help, but still this does not solve my problem and I expected you guys to offer a solution to fix and to prevent these kind of errors to happen. You said in your previous repsonse that “Listings slugs are generated by WordPress standard function during listing creation.” Yes I understand, BUT these listings slugs were created and worked perfectly until your update! Without any “2” or “3” in the url. Because I made all my listings just once, and their names were unique. So why did they duplicate suddenly?!?
    @ Stiofan – I don’t like his/your way of answering, it seems a bit arrogant every time you reply.
    @ Guust – usually he/you offer kind responses. thanks!

    I will do a restore from a 1 week old version of my site, I will lose my few users and few reviews I gained this week. No more help needed from you, I will try to handle this by myself.

    I do not agree with your way of handling customers issues.
    This is not Customer Care.

    Thanks,
    Vlad

    #375730

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Vlad,

    Firstly stop spamming other people threads, you have spammed other people posts that are unrelated to your issues. There are many reasons pages can go to 404, most are nothing to do with GD and most can be solved by clicking the resave permalinks settings, when there are GD issues then we will help, that is all we are trying to do here.

    What problems are you still having exactly? Please describe them and how we can recreate or see them on your site with links and we will help.

    As for your backup from 1 week ago, if you can send me the DB file i can check it over to see if anything has changed.

    Thanks,

    Stiofan

    #375820

    Vlad Chirila
    Expired Member
    Post count: 258

    Hi again.

    My current problems:

    1. Some of my listings cannot be found. I re-saved the permalinks and still this problem persists.
    https://thebeautyadviser.com/beautysalons/beauty-salons/magic-salon-drumul-taberei/

    2. Some of my listings have a “2” or “3” in the url EVEN THOUGH IT IS IMPOSSIBLE to have the duplicate names on my listings.
    ex: https://thebeautyadviser.com/beautysalons/romania/bucuresti/beauty-salons/jovsky-studio-herastrau-3/

    3. The country location dissapeared from the missing listings. See the screenshot attached.

    What I would like to know is:

    a. Why all these happened?
    b. How can I fix? (re-saving permalinks does not work)
    c. How can I prevent this from hapenning again?

    #375826

    Paolo
    Site Admin
    Post count: 31206

    Please provide phpmyadmin credentials so that we can check both problems and tell you why the numbering is appearing in your slugs.

    Thanks

    #375827

    Vlad Chirila
    Expired Member
    Post count: 258
    This reply has been marked as private.
    #375830

    Paolo
    Site Admin
    Post count: 31206

    What’s the url for phpmyadmin or cpanel?

    #375832

    Vlad Chirila
    Expired Member
    Post count: 258
    This reply has been marked as private.
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