Update = 404 error on all listings

This topic contains 11 replies, has 5 voices, and was last updated by  Kiran 7 years ago.

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  • April 22, 2017 at 6:26 pm #374795

    Angela Tunner
    Expired Member
    Post count: 7

    All was working fine until there was an update; after the update, listings appeared only on the places page but when you clicked an individual listing, up popped a 404 error page. For some reason, with a bit of time, the issue sorted itself out, and the listings reappeared, but now there was another update, and yet again, listings clicked = 404 error. Also, the page with all the licenses, also disappeared. Licenses are not expired, but the places in which to place the keys, is gone. And, the big map at the top of the places page, has also disappeared. Thank you in advance for your assistance.

    April 22, 2017 at 7:41 pm #374798

    Kor
    Moderator
    Post count: 16516

    Hi Angela,

    Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    April 22, 2017 at 9:01 pm #374806

    Angela Tunner
    Expired Member
    Post count: 7
    This reply has been marked as private.
    April 23, 2017 at 4:37 am #374847

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    April 23, 2017 at 5:09 pm #374911

    Angela Tunner
    Expired Member
    Post count: 7
    This reply has been marked as private.
    April 23, 2017 at 11:28 pm #374943

    Guust
    Moderator
    Post count: 29970

    listings clicked = 404 error
    Any new listing added works fine, but whatever I tried does not re-activate the existing listings.
    I cannot directly find any plugin conflict.
    How do you update? https://wpgeodirectory.com/docs/faqs/what-is-the-best-way-to-update-the-gd-plugins/

    Also, the page with all the licenses, also disappeared.
    Please review https://wpgeodirectory.com/wp-easy-updates/

    And, the big map at the top of the places page, has also disappeared.
    I added the map back at GD Listings Top section.
    https://wpgeodirectory.com/docs/layout/#directory

    I’ll get a developer to have a look too, but please create a temporary administrator so we can fully investigate.

    April 24, 2017 at 5:13 pm #375089

    Angela Tunner
    Expired Member
    Post count: 7
    This reply has been marked as private.
    April 24, 2017 at 9:03 pm #375131

    Paolo
    Site Admin
    Post count: 31206

    Hi Angela,

    neither I can’t find a reason why the listings are returning 404. It looks very strange, everything seems to be correct.

    I’ve flagged this for the developers, they will let us know asap.

    Thanks for your patience,

    April 24, 2017 at 10:05 pm #375138

    Angela Tunner
    Expired Member
    Post count: 7
    This reply has been marked as private.
    April 25, 2017 at 4:36 am #375173

    Kiran
    Moderator
    Post count: 7069

    Hi Angela,

    Please check now.

    You had wrong settings at GeoDirectory > Multilocations > Location Settings. You had enabled “Enable Multi Countries” & “Enable Multi Regions” but there was ticked “Enable default city” for City. So all listings which have not city as a default city selected, goes to 404 not found.
    If multi countries & multi regions are enabled then enabling default city does not make sense. I have enabled “Enable Multicity” and now all listings working fine.

    Thanks,
    Kiran

    April 26, 2017 at 11:19 pm #375641

    Angela Tunner
    Expired Member
    Post count: 7

    Dear Kiran,

    Thank you! It all seems to be working fine now. Many thanks for the speedy response and resolution.

    Sincerely,
    Angela

    April 27, 2017 at 6:37 am #375676

    Kiran
    Moderator
    Post count: 7069

    @Vlad please check this https://wpgeodirectory.com/support/topic/strange-url-no-more-place-results-in-search/page/2/#post-375675

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