thema framework

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January 3, 2017 at 9:48 pm #336055

Paolo
Site Admin

Post count: 31206

Hi Andrea,

here Guust replied exactly as we did: https://wpgeodirectory.com/support/topic/technical-information/#post-335280

You will not loose any data, you will have to redo menus and widgets.

See me reply:

widgets and menus are theme specific and changing theme always force you to put them back in place.

So you were told already, but you didn’t understand. That is not our fault!

We cannot do it for you, every time you have a problem. This is not the level of support that we provide.

If you need someone to help you out doing things on your behalf because you can’t do them by yourself, you will need to hire someone.

If you are not happy, activate back Supreme (that it was setup correctly by me) and we will refund GeoDirectory Framework.

Thanks

January 3, 2017 at 11:12 pm #336078

andrea nardoni
Buyer

Post count: 70

hello, I have found the solution, so I ask you kindly to be done me the refund of the amount I paid.
I’m waiting

thank you.

January 3, 2017 at 11:16 pm #336080

Paolo
Site Admin

Post count: 31206

Hi,

our offices are in UK and they are closed now. Tomorrow they will proceed refunding the transaction.

Thank you

January 3, 2017 at 11:25 pm #336086

andrea nardoni
Buyer

Post count: 70

ok.

January 4, 2017 at 10:43 am #336311

andrea nardoni
Buyer

Post count: 70

hi, I have not received the refund.

January 4, 2017 at 2:52 pm #336528

Stiofan O’Connor
Site Admin

Post count: 22956

This has been refunded now.

Thanks,

Stiofan

January 4, 2017 at 5:34 pm #336625

andrea nardoni
Buyer

Post count: 70

thanks
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