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Tried to update to V2 and ran into some issues

This topic contains 27 replies, has 3 voices, and was last updated by  Kiran 5 years, 1 month ago.

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  • February 8, 2019 at 9:16 pm #467893

    Jim Cibelli
    Expired Member
    Post count: 98

    Hello we are experiencing an issue of updating version 1 of Geodirectory to version 2 and where looking for some help on figuring out the issues.

    The staging site we are testing it on is https://vrconcierge.staging.wpengine.com/

    February 8, 2019 at 9:18 pm #467895

    Jim Cibelli
    Expired Member
    Post count: 98
    This reply has been marked as private.
    February 8, 2019 at 9:53 pm #467903

    Alex Rollin
    Moderator
    Post count: 27815

    What kind of issues are you running into?
    Please include WP Admin login if we need to check the settings.

    February 8, 2019 at 10:43 pm #467913

    Jim Cibelli
    Expired Member
    Post count: 98
    This reply has been marked as private.
    February 8, 2019 at 10:59 pm #467915

    Alex Rollin
    Moderator
    Post count: 27815

    Try the 2.5+ version of Payment Manager instead.
    The 2.0 version goes with GD 1.6+
    The 2.5 version goes with GDV2+

    February 8, 2019 at 11:05 pm #467916

    Jim Cibelli
    Expired Member
    Post count: 98

    Ok we will try that and let you know how it goes

    February 11, 2019 at 8:32 pm #468286

    Jim Cibelli
    Expired Member
    Post count: 98

    So I deleted all the v1 plugins and addons and it seems the database has an error where it didn’t pull in the business hours and the addresses of the listings causing it to not display.

    Also the short-code of [gd_advanced_search] is not displaying correctly.

    February 11, 2019 at 9:31 pm #468311

    Alex Rollin
    Moderator
    Post count: 27815

    Shortcodes for v2 are different, try, instead:
    https://wpgeodirectory.com/docs-v2/geodirectory/design-elements/#gd_search

    Did you finish the conversion process as described here? Where are you at in the process?
    https://wpgeodirectory.com/docs-v2/geodirectory/installation/#convert

    February 12, 2019 at 8:29 am #468386

    Jim Cibelli
    Expired Member
    Post count: 98

    I think I did the conversion wrong so what I did was I deleted the V1 plugins and reuploaded the V2 plugins in the backend of wordpress. Would this be the main cause of the issue?

    Lucky I did this on a staging site.

    Also the shortcode fix did work thanks 🙂

    February 12, 2019 at 10:06 am #468407

    Alex Rollin
    Moderator
    Post count: 27815

    Did you run the converter tool?
    GDV1 must be deleted before GDV2 can be installed, so, that sounds right.
    If you have doubts we would be happy to check just post WP Admin in a private reply along with the site login URL

    February 12, 2019 at 4:35 pm #468548

    Jim Cibelli
    Expired Member
    Post count: 98

    I did run the converter tool but like I said the post didn’t seem to keep the address data and the business hours data

    February 12, 2019 at 8:44 pm #468584

    Alex Rollin
    Moderator
    Post count: 27815

    Business hours data was being kept by the 3rd party business hours plugin, not sure what we could do to help with that, but address data should be converted and available for V2.

    Please share your site info here so we can login and check on the address data.

    Can you please make sure to share the URL of a listing that exhibits and issue with address data?

    Alex

    “WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:”

    February 13, 2019 at 10:42 pm #468764

    Jim Cibelli
    Expired Member
    Post count: 98
    This reply has been marked as private.
    February 14, 2019 at 1:46 am #468793

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    February 15, 2019 at 2:02 pm #469156

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
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