Unable to find End of Central Dir Record signature

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Tagged: plugin update error

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June 2, 2016 at 12:19 am #202146

Howard Car
Expired Member

Post count: 22

Getting error message on auto update or forced update. Just renewed license.

Full error message:
“An error occurred while updating GeoDirectory Advance Search Filters: Login details for GeoDirectory failed! Please check GeoDirectory > Auto Updates and that your membership is active. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”

Is there a place to update the license keys in the DB? I don’t see any place to add license keys.

Thanks, Howard

June 2, 2016 at 3:38 am #202194

Guust
Moderator

Post count: 29970

GD > auto updates/licenses

But you might also have a problem with an outdated OpenSSL on your server.
If adding the licenses doesn’t solve it, contact your host and ask them to upgrade OpenSSL.

June 2, 2016 at 11:34 pm #202645

Howard Car
Expired Member

Post count: 22

Guust,

There is not place to enter licenses, please see screenshot.

SSLLABS:
Protocols
TLS 1.2 Yes
TLS 1.1 Yes
TLS 1.0 Yes
SSL 3 No
SSL 2 No

Thanks

June 3, 2016 at 8:55 am #202876

Guust
Moderator

Post count: 29970

Have a read here: https://wpgeodirectory.com/support/topic/new-licence-updates-system-info/

If you need more help, post your URL and WP admin details.

June 4, 2016 at 3:56 pm #203344

Howard Car
Expired Member

Post count: 22

This reply has been marked as private.

June 4, 2016 at 4:34 pm #203381

Paolo
Site Admin

Post count: 31206

That means you didn’t update in a long time.

Please also check: https://wpgeodirectory.com/support/topic/missing-update-notifications/

The X force update plugin will help you overcome this problem.

Let us know how you went.

Thanks
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