update error

This topic contains 3 replies, has 2 voices, and was last updated by  Alex Rollin 5 years, 2 months ago.

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  • #467033

    El amir mehdi Beghdadi
    Expired Member
    Post count: 71

    hi I have a problem when I want to update the extensions he tells me error and delete the extension and its contents

    #467040

    Alex Rollin
    Moderator
    Post count: 27815

    OK, are you referring to GD?
    Which addon are you trying to update?
    Did you already follow this?
    https://wpgeodirectory.com/docs/installing-addons/#updates

    #467044

    El amir mehdi Beghdadi
    Expired Member
    Post count: 71

    all and i have activated the licence key

    #467050

    Alex Rollin
    Moderator
    Post count: 27815

    Then you can try the manual update section on the same page.
    We can also take a look, if you want to include WP Admin and FTP credentials so we can do some further debugging.

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