Updating failed. Error message: The response is not a valid JSON response.

This topic contains 4 replies, has 3 voices, and was last updated by Kor 4 years, 1 month ago.

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March 26, 2020 at 4:42 pm #536927

antoniomartin
Expired Member

Post count: 35

I’ve started getting this error message when I update the Location page, “Updating failed. Error message: The response is not a valid JSON response” but the update seems to take and the page seems to work without any issues. Any idea what this is?

March 26, 2020 at 5:54 pm #536937

Kor
Moderator

Post count: 16516

Hi antoniomartin,

Thanks for your post. Could you please go through this conflict test and see if it helps? https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#conflict-test . If not, share your Website WP admin access here in private reply and we’ll check this out for you.

March 26, 2020 at 10:34 pm #536976

Alex Rollin
Moderator

Post count: 27815

Also please enable wp_debug and check your log for any errors.

https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#enable-debugging

March 27, 2020 at 5:50 am #537027

antoniomartin
Expired Member

Post count: 35

I upgraded PHP from 7.2->7.4 and the issue went away.

March 27, 2020 at 6:43 am #537032

Kor
Moderator

Post count: 16516

Hi antoniomartin,

Thanks for letting us know.
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