Updating failed. Error message: The response is not a valid JSON response.

This topic contains 4 replies, has 3 voices, and was last updated by  Kor 1 year, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #536927

    antoniomartin
    Full Member
    Post count: 35

    I’ve started getting this error message when I update the Location page, “Updating failed. Error message: The response is not a valid JSON response” but the update seems to take and the page seems to work without any issues. Any idea what this is?

    #536937

    Kor
    Moderator
    Post count: 16516

    Hi antoniomartin,

    Thanks for your post. Could you please go through this conflict test and see if it helps? https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#conflict-test . If not, share your Website WP admin access here in private reply and we’ll check this out for you.

    #536976

    Alex Rollin
    Moderator
    Post count: 27815

    Also please enable wp_debug and check your log for any errors.

    https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#enable-debugging

    #537027

    antoniomartin
    Full Member
    Post count: 35

    I upgraded PHP from 7.2->7.4 and the issue went away.

    #537032

    Kor
    Moderator
    Post count: 16516

    Hi antoniomartin,

    Thanks for letting us know.

Viewing 5 posts - 1 through 5 (of 5 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket