Updating/Acount Issue

This topic contains 1 reply, has 2 voices, and was last updated by Paolo 8 years, 1 month ago.

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Tagged: Keys, licensing, Updating

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October 20, 2016 at 2:04 pm #288344

Owen de Visser
Expired Member

Post count: 4

Hi there

I originally signed up for 4 months with GD and ave incorporated it into my website (which is still in development). I know my 2nd instalment of ¢60 didn’t process correctly due to a problem with my bank.

I now want to update all my GD plug-ins. Most are out of date and I have a couple of issues that need resolving.

It doesn’t say my licence key under Auto Updates and won’t allow me to buy a new subscription, so I am a little confused about how to update all my GD plug ins at once – safely.

Please could you advise me

Thanks

October 20, 2016 at 8:59 pm #288733

Paolo
Site Admin

Post count: 31206

Hi,

you should be able to see your order history and old license key to renew here: https://wpgeodirectory.com/checkout/purchase-history/

The expired license key for your last membership (not the one that was refunded), is 3c45bf319f4fa0b9c44ee5b10612885f

Now you should go to: https://wpgeodirectory.com/downloads/membership-4-months/

Add the membership to the cart and go to the check out page. In the check out page there is a link: Click to renew an existing license

Click on it and enter your old license key. That should reactivate all your old licenses.

Let us know how it goes,

Thanks
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