Users cannot view claimed listings

This topic contains 7 replies, has 4 voices, and was last updated by  Megan Kempf 4 years, 4 months ago.

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  • #512520

    Megan Kempf
    Full Member
    Post count: 28

    Once a user claims an existing listing, where can they access a list of claimed listings? I have GD>Dashboard on the account page, which has two drop downs – “Add Listing” and “My Listings”. But the “My Listings” drop down just shows “Listings” and upon clicking takes me to an account detail which is blank. The test user has claimed a listing, and I’ve cleared my cache. Please help!

    #512546

    Kor
    Moderator
    Post count: 16516

    Hi Megan Kempf,

    Thanks for your post. Could you please share your Website WP admin access here in private reply so that we could check on it?

    #512553

    Megan Kempf
    Full Member
    Post count: 28

    I’ve resolved this issue a little, but it still isn’t functioning ideally for me. Before I have you hop in there, maybe I should really clarify my confusion.

    The way our site functions, users don’t have much activity other than adding or claiming/editing listings. (I’ve eliminated much of the comment/review/rating/etc.) So I’ve now enable the “My Account” page to show the user’s listings, but to actually view them, they have to visit their “Profile” page. I’d love to eliminate the “Profile” page, and just have a usable listing feature on the account page. Is this possible?

    #512554

    Megan Kempf
    Full Member
    Post count: 28

    I’m attaching screenshots below with dummy info. The first is how the “My Account” page currently appears. You can see it lists “Posts (0)” and “Listings (1)”, but when I click “Listings” it takes me to my profile page instead of just toggling over. Ideally, I’d like to remove “Posts” entirely, as that isn’t an option for our users anyway.

    Thanks for your help!

    #512588

    Guust
    Moderator
    Post count: 29970

    To remove POSTS from the profile page:
    UsersWP > Profile > Choose the tabs to display in Profile > Remove “Posts”.
    FIXED, please check.

    You can link direct to /profile/ if you use the UsersWP links in the Menu options of WordPress. The account page is to change user details, not listing details.

    Thanks

    #516888

    Megan Kempf
    Full Member
    Post count: 28

    Thank you so much for this help! I have one more question on this same page.

    I’ve removed the rating/review features site-wide, but they’re still appearing in the profile listings. How do I remove these?

    #516948

    Alex Rollin
    Moderator
    Post count: 27815

    Have you already taken these steps?
    https://wpgeodirectory.com/docs-v2/faq/common-examples/#ratings

    If not please make a new topic and we can help you with that. This topic was about viewing/editing listings and that is now resolved.

    #516968

    Megan Kempf
    Full Member
    Post count: 28

    Will do, thanks!

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