V2 Pricing Manager – messaging

This topic contains 30 replies, has 6 voices, and was last updated by  vivek 4 years, 11 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • March 2, 2019 at 1:09 pm #472047

    vivek
    Full Member
    Post count: 246

    Hi , im using PM along with WP invoicing.

    When i select a free package and submit, or claim using a free listing, the checkout page loads with price = 0, this is fine.

    On clicking the submit, and before checkout loads, there is a messsage saying “You have to make a payment to claim this listing” or something similar. Where/ how can i change that message, as it is disturbing to a customer who has selected a free listing.

    Im not sure if this is a part of PM or WPI,but im sure you can help at either end.

    thanks,
    Vivek

    March 2, 2019 at 4:53 pm #472060

    Paolo
    Site Admin
    Post count: 31206

    A developer has been alerted and he’ll get back to you after the week end.

    Thanks for your patience

    March 4, 2019 at 9:39 am #472280

    Patrik
    Moderator
    Post count: 1971

    Hi,

    Kindly share your admin details in private reply to look into the settings and regenerate the issue so that we can fix it.

    Regards,
    Patrik

    March 5, 2019 at 8:58 am #472539

    vivek
    Full Member
    Post count: 246
    This reply has been marked as private.
    March 5, 2019 at 9:52 am #472549

    Patrik
    Moderator
    Post count: 1971

    Hi,

    There is no filter available for now so you can just modify it using translation file or by modifying core file(not recommended and will be override by next update). I have added the task for this and will work on that asap.

    Regards,
    Patrik

    March 26, 2019 at 6:00 pm #476537

    James Grove
    Expired Member
    Post count: 30

    I’ll chime in that I’m seeing the same message. It’s not a critical problem, but it is the kind of bug that will make people stop claiming the listing since they think “Wait a minute! You said this was free!”

    So I hope it’s fixed or clarified soon. Thanks!

    March 27, 2019 at 5:49 am #476615

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    March 28, 2019 at 10:32 am #476847

    Kiran
    Moderator
    Post count: 7069

    Hi James,

    This has been implemented. There will be no checkout required for free claim. Messages displayed are also updated.

    It will be in next version of Pricing Manager v2.5.0.9 & Claim Listings v2.0.0.8 plugins.

    Best Regards,
    Kiran

    April 19, 2019 at 2:19 pm #481798

    vivek
    Full Member
    Post count: 246

    Hi Kiran

    So I just checked this – on claiming a listing , with free package, this messaging is now not there, so it seems to be fine.

    However, i just noticed another change in the claim working. Earlier, after a claim was approved, i could set the status to go to “Pending” – i think either there was a separate field setting in the ‘Packages’ page, or the paid listings setting itself (which i have set to Pending) was having the same effect on claims also – ie when a claim was approved, the author would change, however the listing would be in pending state.

    Now i am finding that after approval of claim the listing is remaining in published state.

    How can i put the listing status into pending/draft automatically after approval of claim, as was happening earlier? This is required to provide the new author (business) a window , also force them to review the information accuracy/completeness and then submit the changes.

    thanks, Vivek

    April 19, 2019 at 2:29 pm #481801

    vivek
    Full Member
    Post count: 246

    Just looked at another earlier post which confirm that earlier with setting of “pending” after payment, was also getting applied to claims – as even free claim was going thru payment hence the messaging issue in this post.

    https://wpgeodirectory.com/support/topic/post-status-edit-save/#post-474303

    But now the change made to fix the messaging, seeems to have affected the post status after claim (whether paid or free)

    April 19, 2019 at 3:40 pm #481808

    Alex Rollin
    Moderator
    Post count: 27815

    That’s right. Claim status changes are not supported at this time.

    If the claim happens at the same time as the payment, then paid listing status will take effect.

    April 20, 2019 at 6:54 am #481878

    vivek
    Full Member
    Post count: 246
    This reply has been marked as private.
    April 20, 2019 at 12:47 pm #481896

    Alex Rollin
    Moderator
    Post count: 27815

    OK, which CPT is having the issue?
    And which payment gateway are you using?
    Which package are you testing?
    Thanks for any more info you can provide so we can recreate.

    April 21, 2019 at 1:41 pm #481997

    vivek
    Full Member
    Post count: 246
    This reply has been marked as private.
    April 22, 2019 at 1:11 pm #482119

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 31 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket