Validation messages not there or not the same

This topic contains 10 replies, has 3 voices, and was last updated by  pinkgecko 6 days, 17 hours ago.

  • Author
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  • #512278

    pinkgecko
    Buyer
    Post count: 39

    Hi there,

    I’m trying to get the validation messages and the Required messages to display front end after updated the Settings… and they don’t. See below.
    I’ve cleared Cache and reloaded a few times.

    https://www.jewelleryarabia.com/exhibitor-directory/add-listing/

    #512293

    Alex Rollin
    Moderator
    Post count: 21448

    Please share WP Admin so we can check the settings on your site.

    When you make a support request you can make it possible for us to help you as quickly as possible by always following up on your topic with an immediate private reply that includes all the access info we may need to login, debug, and fix an issue on your site.

    You don’t have to do this, but it can save a couple of email exchanges.

    Try posting them in the following format so they are easy to read and find in the topic:

    WordPress Administrator Account Credentials
    WP Admin Login URL:
    Username:
    Password:

    SFTP / FTP Credentials
    Host URL:
    Port:
    Username:
    Password:

    We do it this way because it leaves you in control of your access and you can change the login credentials as often as you like.

    Also, a note: when you are working on the site it helps greatly to disable security and cache plugins. You should disable cache anyways if you are making changes to the site and want to see the results on the public side.

    More information about getting support:
    https://wpgeodirectory.com/docs-v2/geodirectory/support/

    #512296

    pinkgecko
    Buyer
    Post count: 39
    This reply has been marked as private.
    #512300

    pinkgecko
    Buyer
    Post count: 39

    And here are some really spell it out screenshots.

    #512341

    pinkgecko
    Buyer
    Post count: 39

    What time zone do you guys work in as you tell me I should provide login details then disappear!

    I’m waiting patiently for your updates.

    #512382

    Alex Rollin
    Moderator
    Post count: 21448

    The developers have been alerted and will take a look as soon as possible.

    #512452

    pinkgecko
    Buyer
    Post count: 39

    Thanks Alex, This is a pretty serious and urgent issue now. Please inform me of any updates or if I can do anything to help.

    #512454

    Naveen Giri
    Moderator
    Post count: 549

    Hi pinkgecko,

    I am checking it. get back to asap.

    #512459

    pinkgecko
    Buyer
    Post count: 39

    Thank you Naveen!! I’m here if you need any help/info!

    #512467

    Naveen Giri
    Moderator
    Post count: 549
    This reply has been marked as private.
    #512475

    pinkgecko
    Buyer
    Post count: 39

    Super!! Works a dream now. Many thanks and sorry for the bother. This is great.

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