You do not see the map

This topic contains 10 replies, has 3 voices, and was last updated by  Guust 8 years, 4 months ago.

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  • December 19, 2015 at 3:57 pm #64527

    pascual
    Free User
    Post count: 9

    hello the plugin has stopped working, you do not see the map, and link items do not work, how do you solve? thank you!
    http://www.prolococamerota.it/servizi/

    December 19, 2015 at 3:59 pm #64528

    pascual
    Free User
    Post count: 9
    This reply has been marked as private.
    December 19, 2015 at 4:51 pm #64540

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    Something broke the default custom post type. The menu Places is no longer there and if I try to get to the page manually entering the url I get : Tipo di articolo non valido

    yoursite.it/wp-admin/edit.php?post_type=gd_place

    Did you install any new plugin or hange any theme settings before it stopped working?

    Let us know,

    Thanks

    December 19, 2015 at 5:14 pm #64544

    pascual
    Free User
    Post count: 9

    it was not done nothing! It happened all of a sudden! how do you solve? new installation? thank you!

    December 19, 2015 at 5:56 pm #64546

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I’ve never seen anything like that in any of the website where our plugin is installed.

    1st I would try to disable all non GD plugins and momentarely switch to a default theme too, to see if the problem goes away.

    If it does reactivate elements one by one until we find what is creating the conflict. That way it would be easier to fix.

    If doing all this doesn’t solve the issue, please provide FTP and phpmyadmin credentials and we will try to at least understand what happened.

    Ultimately, if nothing fix the problem, we’ll have to consider reinstall everything.

    Let us know,

    December 19, 2015 at 9:30 pm #64549

    pascual
    Free User
    Post count: 9

    ok, thanks for the support, but I solved everything !!
    Now I want to ask how I can translate your plugin?
    the paid version of your plugin what it costs for a single domain?

    Thank you!!!

    December 19, 2015 at 11:22 pm #64556

    Guust
    Moderator
    Post count: 29970

    Translation is explained here:
    https://wpgeodirectory.com/docs/category/translation/

    You can find the pricing here:
    https://wpgeodirectory.com/geodirectory-subscriptions/

    December 20, 2015 at 12:05 am #64557

    pascual
    Free User
    Post count: 9

    OK thanks!
    but I can not connect google analytics! You can help me? thank you

    December 20, 2015 at 1:09 am #64561

    Guust
    Moderator
    Post count: 29970

    Have a look here:
    https://wpgeodirectory.com/docs/gd-core-plugin-google-analytics/

    Make sure you follow each step correctly.

    December 20, 2015 at 1:37 am #64566

    pascual
    Free User
    Post count: 9

    thank you!!

    December 20, 2015 at 11:50 am #64580

    Guust
    Moderator
    Post count: 29970

    You’re welcome 🙂

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