Error at bottom of page when viewing directory pages…

This topic contains 10 replies, has 3 voices, and was last updated by  Guust 7 years, 9 months ago.

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  • July 3, 2017 at 11:21 am #385491

    colintunnicliffe
    Free User
    Post count: 22

    Hi there,

    When navigating through our directory we are getting the following error – http://50.62.58.12/~ipahub/events/events-1/

    Fatal error: Call to undefined function get_tax_meta() in /home/ipahub/public_html/wp-content/plugins/geodir_location_manager/geodir_location_hooks_actions.php on line 3145

    Thanks

    Colin & Danny

    July 3, 2017 at 12:12 pm #385496

    Guust
    Moderator
    Post count: 29970

    You are having an old GD Location Manager plugin that needs updating.
    Thanks

    July 3, 2017 at 12:42 pm #385503

    colintunnicliffe
    Free User
    Post count: 22

    all geo directory plugins are updated…don’t understand why its not working still

    July 3, 2017 at 1:00 pm #385507

    colintunnicliffe
    Free User
    Post count: 22

    the latest version I have is 1.3.5

    July 3, 2017 at 1:11 pm #385521

    Guust
    Moderator
    Post count: 29970

    If you do not have an active membership, they will not show any updates.
    Location Manager is at 1.5.50, see https://wpgeodirectory.com/downloads/location-manager/?changelog=1

    Also see
    https://wpgeodirectory.com/docs/faqs/what-is-the-best-way-to-update-the-gd-plugins/
    and
    https://wpgeodirectory.com/support-policy/

    Support for Free Users (non members) is provided for website where only the core plugin is installed and used. If addons are installed and used (even only one addon), the user will have to subscribe again before being able to receive support.

    Thanks

    July 3, 2017 at 1:17 pm #385524

    colintunnicliffe
    Free User
    Post count: 22

    so basically I need to sign up to a membership plan again to update any out of date plugins?

    https://wpgeodirectory.com/downloads/membership-4-months/

    July 3, 2017 at 1:26 pm #385528

    Guust
    Moderator
    Post count: 29970

    That’s correct. See https://wpgeodirectory.com/downloads/membership/

    Q: Do I really get all your products, no matter which subscription I buy?
    A: Yes you do! You will be entitled to download all of our add-ons & themes, receive premium support, get auto-updates and download any new products released for the corresponding period of time: 4, 6 or 12 months.

    Thanks

    July 3, 2017 at 7:24 pm #385575

    Paolo
    Site Admin
    Post count: 31211

    An alternative is to roll back GeoDirectory to the version you were using before latest update.

    If you don’t want to update the add-ons you shouldn’t update anything else.

    Thanks

    July 4, 2017 at 4:52 am #385613

    colintunnicliffe
    Free User
    Post count: 22

    How do you roll back?

    If I rolled back would I loose my current Places/Events data etc?

    Many Thanks

    July 4, 2017 at 12:37 pm #385664

    colintunnicliffe
    Free User
    Post count: 22

    anyone there?

    July 4, 2017 at 12:43 pm #385666

    Guust
    Moderator
    Post count: 29970

    Not if you only roll your files back and not the database. That should work if there were no major updates in the meantime, but you may find you also need to roll back the database in which case you will loose all data added since that backup.

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