Alex Rollin

Forum Replies Created

Viewing 15 posts - 16,801 through 16,815 (of 23,809 total)
  • Author
    Posts

  • Alex Rollin
    Moderator
    Post count: 27815

    We would be happy to take a look at your settings to see if we can find the problem.

    To allow us to examine the site, please create a private reply and include all the information listed below so we can make a complete diagnosis.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    in reply to: When set API Google default map not load #445736

    Alex Rollin
    Moderator
    Post count: 27815

    We would be happy to take a look at your settings to see if we can find the problem.

    Please be sure to have completed all the steps for configuration, and do check to see that your plugins are all up to date.

    https://wpgeodirectory.com/docs/installing-addons/#updates

    To allow us to examine the site, please create a private reply and include all the information listed below so we can make a complete diagnosis.

    Add listing URL where we can see the issue:

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    SFTP/FTP:
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    in reply to: Search Bar (only) on Front Page #445735

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: Change Style Options #445733

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I was able to login and verify that the theme options do save. I did need to refresh the page once. Pease try clearing your browser cache with a hard reload. To do that, open the site in chrome and click ctrl-i, then right click on the refresh icon and select hard reload.

    I will address the items you mentioned here:

    1. Whitespace – Please send a screenshot of that and we can see about it. We can help you with an example of how to do this with custom CSS. If you want to make a lot of custom changes you should hire a web designer to help you. You can find one here: http://geodirectoryexperts.com

    2. Background – There are settings in the theme for this, on the Body styles page there is a background setting.

    3. Menu location – The demo here shows the “Main menu” location at the top here. Is that what you are looking for? https://wpgeo.directory/gdf-modern/

    4. Popular Post View widget descriptions – This CSS will hide that text:

    
    
    
    #popular_post_view-2 .geodir-entry-content {
        display: none !important;
    }
    

    Custom CSS can be added at:

    GeoDirectory – Design – Scripts – Custom CSS

    For more information about creating custom CSS see:

    https://wpgeodirectory.com/docs/customizing-your-style/

    I deactivated GD Booster. I recommend you leave that off until you have finished with CSS changes to the site.

    in reply to: Relocate Event Dates #445730

    Alex Rollin
    Moderator
    Post count: 27815

    Make sure to update your custom tab order snippet. You could try disabling that snippet first.

    If you need hands on help with these customizations you can hire a GD Expert here:

    http://geodirectoryexperts.com

    in reply to: Comments does not work #445727

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I took another look. It seems like there is a delay in the count, the developers will let us know more.

    Thanks

    in reply to: Rating Icon #445720

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    try disabling the second option there, the part about “Enable fontawesome”.

    What that option is, it will force GD to use font icons instead of images.

    That is why your image is not being used.

    in reply to: Can't attach listing to newly created neighbourhood #445716

    Alex Rollin
    Moderator
    Post count: 27815

    Hi,

    Try updating to the latest versions and let us know how it goes.

    in reply to: Maps Not working #445712

    Alex Rollin
    Moderator
    Post count: 27815

    Please make a private reply and include WP Admin credentials so we can examine the settings of the site and find a solution.

    in reply to: Maps Not working #445679

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    If you cannot see the map, that is because you need an API key.

    Try switching to OpenStreetMaps in the settings at

    GeoDirectory – Design – Maps

    Then if you still want to use google api, follow Google’s instructions to setup billing on your account.

    If you still have trouble, please send your site URL so we can take a look.

    in reply to: Team Tab #445677

    Alex Rollin
    Moderator
    Post count: 27815

    Great 🙂

    in reply to: Customize Add-on in Child Theme #445666

    Alex Rollin
    Moderator
    Post count: 27815

    What field/s or functionality are you trying to include?

    GDV2 makes integrations like that much each easier. Have you tried it?

    https://wpgeodirectory.com/geodirectory-v2-ninja-forms/

    in reply to: Team Tab #445653

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Maybe this will work for you. Try the setting at

    GeoDirectory – Design – Detail – Exclude selected tabs from detail page

    Enter “Reviews” there

    See if that will meet your needs.

    in reply to: Edit Places Issue #445649

    Alex Rollin
    Moderator
    Post count: 27815

    Also, we have a couple of Avia/Enfold fixes on file. Take a look at these additional solutions:

    Please try this code snippet fix for Avia/Enfold: https://wpgeodirectory.com/support/topic/listing-description-not-visible-after-saving/page/2/#post-420413

    And a second one for the map conflict: https://wpgeodirectory.com/support/topic/unable-to-make-changes-to-records-places-even-as-admin/#post-436922

    in reply to: Fields Display Issues #445648

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
Viewing 15 posts - 16,801 through 16,815 (of 23,809 total)
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount