Alex Rollin

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Viewing 15 posts - 18,751 through 18,765 (of 23,809 total)
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  • in reply to: Category Listings Not Working #433114

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    It looks like there may hae been a change to your GD permalinks structure.

    Perhaps the best course is to review your settings in the Geodirectory Permalinks panel.

    Make sure that category is included in the URL.

    It looks like you are using a single region, but you may want to allow multiregions and multicity if you aren’t already, and include those in the URL.

    Once you have checked your GD Permalinks, save them (even if you didn’t make any changes).

    Then go to the WordPress permalinks settings and make sure “Post Name” is selected and then resave those settings as well (even if you didn’t make any changes).

    If that doesn’t work, please make a private reply and include your site details so we can login and check the settings.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP is optional, but can be very helpful
    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    in reply to: Map Error #433111

    Alex Rollin
    Moderator
    Post count: 27815

    Please send over your URL and we can take a look. Include WP Admin credentials if we need to look at the settings.

    You can check for Chrome console errors. If the issue is related to the API key, Google will place an error there.

    https://developers.google.com/web/tools/chrome-devtools/console/

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP is optional, but can be very helpful
    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    in reply to: Listings not displaying #433110

    Alex Rollin
    Moderator
    Post count: 27815

    Hi Ann,

    please send over an example URL and help us understand what should be displayed there. If there are any settings that can improve the results we will help you find them. If you would like us to take a look at the settings, please make a private reply and include your WP Admin login URL along with Admin credentials.

    in reply to: Add New Place restricted to one region #433109

    Alex Rollin
    Moderator
    Post count: 27815

    Your multilocations settings need an update.

    You have selected multiple countries, and so you must allow Multiregions or Selected Regions.
    As it stands, the user is allowed to choose a location in another country, but not another region, resulting in the warning you are seeing.

    This setting can be adjust at Geodirectory – Multilocations

    …why my Ubermenu doesn’t show the Search section properly as in your demo?

    Our demos only use a few themes, and there are styling differences between themes. On which page can we see this, and could you say more about the issue? Which demo?

    in reply to: Change original Post Type string #433108

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: Cannot Change Currency, Even with WP Invoices Plugin #433105

    Alex Rollin
    Moderator
    Post count: 27815

    Excellent! Glad you got it working 🙂


    Alex Rollin
    Moderator
    Post count: 27815

    Now there’re “Send to Friend” option is missing from all Featured listings. We have checked that but unable to figure it out.

    This feature has been removed from the plugin for GDPR compatibility. Third party plugins are available from WordPress.org if this functionality is important to you.

    For more info see: https://wpgeodirectory.com/support/topic/send-to-friend-5/#post-432431

    Second Google Analytics is to showing up for Listing Owner and Admin.

    If this means that the listing owner and the admin can both see the google analytics for a listing, then this is the expected behavior. Please clarify the issue.

    Thanks

    in reply to: Translation error ? #433096

    Alex Rollin
    Moderator
    Post count: 27815

    Please share the site URL and WP Admin credentials so we can take a look at the settings.

    in reply to: Change original Post Type string #433092

    Alex Rollin
    Moderator
    Post count: 27815

    The file should be renamed to:

    /wp-content/languages/plugins/geodirectory-de_DE.po

    above you said you renamed the file to ““geodirectory_de_DE.po”” so I wanted to check with you to make sure you had the correct name.

    Can you confirm that you took the English language files out of the language folders of each of the plugins?

    When you said “exported” I am not sure what you meant by that. You did use PoEdit to edit the files, yes?

    Can you take a screenshot of the FTP files directory so we can see the names of the files there in wp-content/languages/plugins?

    AM and PM text will need some additional followup. We will look into it, please send WP Admin and FTP in case we need to apply a patch.

    in reply to: Translation error ? #433090

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I had to use a pluggin to translate the text “Places” in “Praticiens”

    Instead, please use the PoEdit translation method described here: https://wpgeodirectory.com/docs-v2/translation/overview/

    Some plugins for translation can cause more problems, see if your plugin is listed here: https://wpgeodirectory.com/docs/known-issues/

    Adding a new place, I can’t translate neither “Places” nor the button “Add new”

    You will need to translate with both the translation files and the settings found in the plugin, as to change Place Title and Place Description on the Add Listing page, you need to use the language file and look for %s Title and %s Description.

    in reply to: Map Error #433007

    Alex Rollin
    Moderator
    Post count: 27815

    In order to use Google Maps API, yes, you will need an API key.

    https://wpgeodirectory.com/google-maps-platform-changes-directory-developers/

    We recommend that you use the “Generate API key” button inside the Geodirectory plugin settings to create your key.

    in reply to: Membership and License Key #433006

    Alex Rollin
    Moderator
    Post count: 27815

    your license can be copied from your account area on this site:

    https://wpgeodirectory.com/your-account/

    If you made a new purchase, your keys may have changed.

    For our overview about licenses, and updates, see: https://wpgeodirectory.com/docs/installing-addons/#updates

    Membership fees include automatic updates as well as support for the period of the membership.

    in reply to: Trouble Updating Plugins #433005

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    have you copied the license from your account area on this site

    https://wpgeodirectory.com/your-account/

    If you made a new purchase, your keys may have changed.

    For our overview about updates, see: https://wpgeodirectory.com/docs/installing-addons/#updates

    in reply to: How to Active Geo Directory Licence #433004

    Alex Rollin
    Moderator
    Post count: 27815

    Hello, we have a guide about that here:

    https://wpgeodirectory.com/docs/installing-addons/#updates

    in reply to: cannot approve claim #433003

    Alex Rollin
    Moderator
    Post count: 27815

    Chrome

Viewing 15 posts - 18,751 through 18,765 (of 23,809 total)
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