Alex Rollin

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Viewing 15 posts - 11,416 through 11,430 (of 23,809 total)
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  • in reply to: Page & shortcodes #478967

    Alex Rollin
    Moderator
    Post count: 27815

    Before you go any further I highly recommend you take a complete backup.

    1. Some changes to your site like renaming/changing the folder may prompt a request for the license key. You should be able to deactivate and reactive the key, just copy it to the clipboard and paste it back in.

    2. Have you considered the recommendation to perform the work on a staging site, or to put the site into maintenance while you complete it?

    3. GDV2 may need some adjust like moving or adding widgets or adjusting the template used for the GD Detail page.

    in reply to: Merge tags in Ninja Forms are not pulling listing data #478943

    Alex Rollin
    Moderator
    Post count: 27815

    To use the integration, short of additional merge tags, try this doc:
    https://wpgeodirectory.com/docs-v2/integrations/ninja-forms/

    in reply to: Merge tags in Ninja Forms are not pulling listing data #478940

    Alex Rollin
    Moderator
    Post count: 27815

    I will flag your question for the developers to let us know.

    in reply to: Update #478939

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: Update #478934

    Alex Rollin
    Moderator
    Post count: 27815

    Check in your account here on the site.
    https://wpgeodirectory.com/your-account/

    If they aren’t listed they are ‘free’ in the shop. Just ‘buy’ them and they will be listed, both versions
    https://wpgeodirectory.com/downloads/category/themes/

    in reply to: ht 500error after updating to version 2.0.0.53 #478933

    Alex Rollin
    Moderator
    Post count: 27815

    That is because the GD home page is ‘just a page’ and not a GD page as in a template etc.

    You could try “show on all pages” and then use a plugin like widget logic to set additional rules for display.

    in reply to: photos not displaying #478932

    Alex Rollin
    Moderator
    Post count: 27815

    Strange! I do not see anything obvious.
    Please share WP Admin so we can check on the settings.

    in reply to: Page & shortcodes #478931

    Alex Rollin
    Moderator
    Post count: 27815

    Do you have a backup of the site?

    in reply to: New converted from old to GD #478930

    Alex Rollin
    Moderator
    Post count: 27815

    OK Chris, and do make a new topic if you run into somethign else we can help with.

    in reply to: V2 is wonderful — but coupla things #478906

    Alex Rollin
    Moderator
    Post count: 27815

    excellent

    in reply to: V2 update #478892

    Alex Rollin
    Moderator
    Post count: 27815

    It could be that adding listings for that post type from the frontend is disabled.

    Check in the CPT – Settings – General tab, Show advanced, disable frontend add.

    If that isn’t the issue, please provide WP Admin credentials with login url in a private reply so we can take a look.

    in reply to: Get Directions with Full Address? #478891

    Alex Rollin
    Moderator
    Post count: 27815

    I will flag your question for the developers and they will let us know if there is an update.

    in reply to: V2 is wonderful — but coupla things #478888

    Alex Rollin
    Moderator
    Post count: 27815

    You can always find a shortcode editor in the Tabs UI
    CPT (Places) – Settings – Tabs
    Open that up and add a shortcode field to see a shortcode builder button. You can copy and paste shortcodes that way.

    Every shortcode is available as a widget. With siteorigin we recommend you use widgets. Select a GD Post Content widget and adjust the settings.

    To see how page templates work please watch the video here:
    https://wpgeodirectory.com/docs-v2/geodirectory/personalize/

    in reply to: After the activation the page remains white. #478886

    Alex Rollin
    Moderator
    Post count: 27815

    Hi,

    To provide you with the fastest possible service when you make a support request you can follow up on your topic with an immediate private reply that includes all the access info we may need to login and debug the issue on your site.

    You don’t have to do this, but it can save a couple of email exchanges.

    Try posting them in the following format so they are easy to read and find in the topic:

    WordPress Administrator Account Credentials
    WP Admin Login URL:
    Username:
    Password:

    SFTP / FTP Credentials
    Host URL:
    Port:
    Username:
    Password:

    Thanks, and looking forward to getting to the bottom of the issue!

    🙂

    in reply to: Page Titles and Meta Titles #478882

    Alex Rollin
    Moderator
    Post count: 27815

    You have posted this in core plugin support for GDV1.

    However, it sounds like you are using GDV2.

    Maybe you are also using a GD theme? Which one?

    Of note, GDV2 the plugin comes with a design element called “GD Post Title” which can be set as H1 or H2. Have you tried that?

    DS and Supreme both for GDV2 have H1s on their archive pages.

Viewing 15 posts - 11,416 through 11,430 (of 23,809 total)
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