Kor
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Hi Kenneth,
Thanks for your post. Kindly share the URL of the page in question so that I could check on it. Also, share your Website WP admin access here in private reply.
This reply has been marked as private.Hi Spencer,
I apologize for the delay on this one. Will follow up with the developers.
Thanks!
August 13, 2019 at 5:13 pm in reply to: Why is my dashboard layout different from your video tutorials? #502913Hi Shokku,
Thanks for your post. It looks like you’re still using an older version of the plugin. Update it following the instructions here https://wpgeodirectory.com/docs-v2/geodirectory/upgrade-from-gdv1/ and you’ll get the options that look like this one https://wpgeodirectory.com/docs-v2/addons/pricing-manager/#settings .
Hi Peter,
Thanks for your post. Could you please share your Website WP admin access here in private reply so that we could check on it? Also, please zip your CSV file and attach it here on your next reply.
Hi Jan,
Thanks for your post. You can use this option https://wpgeodirectory.com/docs-v2/geodirectory/account-management/#gd to allow posting and registration in the same time.
This reply has been marked as private.Hi andantor,
Looks like you’re getting this error “not a valid CSV file” please see: https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#not-a-valid-csv-file
Hi Jan Smolorz,
Thanks for your post. There could be a JS error. Please share your Website WP admin access here in private reply and I’ll try to replicate it.
Hi Spencer Culpin,
Thanks for your reply. Could you please double check your WP login credentials? It seems invalid as I’m gettings “Error: Invalid username or Password.”
Thanks!
Hi there,
Thanks for your post. Could you complete the conversion steps here and see if it helps. https://wpgeodirectory.com/docs-v2/geodirectory/upgrade-from-gdv1/ . If not, share your Website WP admin access here in private reply and we’ll check on it.
Hi Spencer Culpin,
Thanks for your post. Kindly share your Website WP admin access here in private reply and we’ll check your setup. Also, please keep in mind that you’ll need a valid membership if you’re using any of our premium addons.
Thanks!
Hi Abhishek Patil,
Thanks for your reply. Please follow the instructions here to update GD plugins/addons https://wpgeodirectory.com/docs-v2/addons/installing-addons/#updates
Hi Ali,
Thanks for your post. I’m forwarding this to our developer that handles your previous case.
Hi Celio Antonio,
Thanks for your post. We have made GD to be compatible with as many themes as possible. So if you encounter any issues while using a theme with GD, definitely let us know and we’ll be happy to help.
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