Neshla Avey
Forum Replies Created
-
Posts
-
Hi Alex,
thank you for your response, it is helpful.We were unaware the centre of ‘everywhere’ is the USA. When users search for Devon, they are seeing results for Devon USA (where there are no listings). There are listings in Devon, UK.
The majority of our users will be in the UK and many of the cities in the UK are also in the USA so this gives us a problem because it will always find the USA city rather than the UK city.
As a temporary workaround, we have placed the wording ‘Postcode or Town+Country’ in the ‘Near’ field. The postcode search works well and the Town+Country search, eg Cobham+United Kingdom, appears to find the UK Cobham town, as opposed to the USA one.
I will work my way through your suggestions and return next week.
Thank you for taking the time to reply.
Hi Paolo and Alex,
thank you for your response. We do not have “Near Me” switched on.We have 4 listings in Devon.
When we select Devon from the location switcher it shows 4 of the listings (some of the time, other times it only shows 3 which is weird).When doing a search for Devon in the Near field no results are displayed at all, not even when a person sitting in Devon does a search for their own listing in Devon. That is how we found out there is a problem because people can’t find their own listings.
The issue isn’t only for Devon we have other Regions and City’s where listings cannot be found. Some of them we have fixed by updating the address of the listing to more obvious mainstream towns which makes the listing owner unhappy.
The ‘Default Near Me miles limit (1-200)’ is set to 200. I have also tried it set to blank and 0 and that doesn’t appear to make a difference. I am clearing cache each time just to be sure.
As suggested by Alex, We do not have “Near Me” switched on because it is a worldwide directory and we need people to be able to find listings in other parts of the country, world even. For example, someone in Scotland might be searching for a listing in Southampton in England because they know someone is based in the Southampton area but wont necessarily know their name, so they will want to search for the city Southampton to find the listing. Or, someone sitting in the UK might search for a listing in Canada because they are going on holiday there.
So as far as I can tell “Near Me” is switched off and none of those “Near Me” boxes are ticked under GeoDirectory >> Advance Search.
I have disabled all of the “Near Me” options suggested by Alex earlier in the thread.
There is obviously a setting (or a plugin) we have missed somewhere but I can’t work which one or why it won’t find those listings.
We have a geo child theme and geo plugins installed with no modifications to php code. There are CSS changes made through GDF Options >>> Quick Code but no errors reported so don’t think that would affect it.
Banging my head against a brick wall trying to get it to find the listings.
We have disabled those options but still it does not find some listings.
Also the ‘Change location’ isn’t working either. We select a city from the drop down list and it reports ‘No Records Found
Sorry, no records were found. Please adjust your search criteria and try again.’Surely if a town is in the drop down list it means there are listings to display? There are but they are not being found.
We just want to be able to put a town into the search field and be able to find listings in those towns. Eg find all the listings in Cobham, or Portsmouth or Ballywilliam or Devon. It doesn’t have to be near the person doing the search because they need to search the whole country.
How do we do this? It just isn’t working and doesn’t find the listings.
It’s very frustrating and really need help. There’s obviously a setting that isn’t set right, or something somewhere. Or perhaps it just isn’t meant to find listings all over the country?
Are you saying it will only find listings near the person doing the search, rather than anywhere in the country?
This reply has been marked as private.This reply has been marked as private.Thank you for your reply, this can be closed.
Additional text that couldn’t be seen was appended to one of the keys. Not sure how but all fixed now.
Thank you, this can be closed.
Additional text was appended to one of the keys. Not sure how but all fixed now.
This reply has been marked as private.This reply has been marked as private.This reply has been marked as private.This wouldn’t work at all yesterday but is now okay after refreshing the addresses once again today. It seems to have fixed itself.
Thank you for your response. This can be closed.
This reply has been marked as private.
