Paolo

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Viewing 15 posts - 1,771 through 1,785 (of 27,715 total)
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  • in reply to: Membership #443570

    Paolo
    Site Admin
    Post count: 31211

    The refund has been processed. You can go ahead and make your membership purchase…

    Thanks

    in reply to: Discounted Renewal Price #443569

    Paolo
    Site Admin
    Post count: 31211

    It is not, I’m sorry.

    in reply to: Import stops #442989

    Paolo
    Site Admin
    Post count: 31211

    No Ian,

    similar operations would slow down the import process even more.

    I believe the only way to import so many listings on an underpowered server, is to do a couple of tests to verify on average how many listings it is able to import.

    Once you know that number, delete anything you have imported so far and break down the files to a slightly lower number than the average you were able to import during the tests. I

    It is faster to do 100+ successful imports, than doing what you are trying to do now.

    I know it is a tedious job, but that’s the price to pay for using a server that is not fit for purpose.

    in reply to: Import stops #442988

    Paolo
    Site Admin
    Post count: 31211

    No Ian,

    similar operations would slow down the import process even more.

    I believe the only way to import so many listings on an underpowered server, is to do a couple of tests to verify on average how many listings it is able to import.

    Once you know that number, delete anything you have imported so far and break down the files to a slightly lower number than the average you were able to import during the tests. I

    It is faster to do 100+ successful imports, than doing what you are trying to do now.

    I know it is a tedious job, but that’s the price to pay for using a server that is not fit for purpose.

    in reply to: wp-admin Error Message when attempting to login #442875

    Paolo
    Site Admin
    Post count: 31211

    100% correct.

    in reply to: Limit search results (not location listings) #442874

    Paolo
    Site Admin
    Post count: 31211

    I’m sure there isn’t an option to achieve that, but I flagged this for the developer to see if with a hook it can be done.

    They’ll let you know asap.

    Thanks

    in reply to: wp-admin Error Message when attempting to login #442870

    Paolo
    Site Admin
    Post count: 31211

    No Mark, Directory Starter is still one of our themes. You can use V2 with any theme, but our themes that are all still only compatible with V1.

    Remember that GeoDirectory is a plugin, not a theme and it should work with Divi just fine.

    in reply to: wp-admin Error Message when attempting to login #442862

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    you cannot use the supreme theme with V2. If you wish to use the Supreme theme you’ll need to use V1 of GeoDirectory.

    Themes will be the last thing we’ll make compatible with V2, we are still working on the add-ons.

    Thanks


    Paolo
    Site Admin
    Post count: 31211

    developers have been alerted. I think there is a conflict with another script. Also when I go to the search page I get a warnings and a fatal error too…

    in reply to: No option to approve event posting #442753

    Paolo
    Site Admin
    Post count: 31211

    🙂

    in reply to: No option to approve event posting #442608

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    the blue button that is barely visible on the lower left corner of your screenshot should say “Publish”.

    If it doesn’t, please provide a link and admin credentials and we’ll check what’s wrong.

    Thanks

    in reply to: Bug with Reviews #442601

    Paolo
    Site Admin
    Post count: 31211

    If it works on +10k websites and we can’t recreate your problem on our side, it means that there is nothing to fix.

    Most likely, the problem is related to the localhost install and if you move to a live server everything will work as expected.

    If you are not willing to install on a web server to check if the problem is your localhost, there is nothing else that we can do for you.

    Should you wish to get a refund, just let us know.

    Thank you

    in reply to: Bug with Reviews #442596

    Paolo
    Site Admin
    Post count: 31211

    p.s. it works for +10.000 websites…

    in reply to: Bug with Reviews #442595

    Paolo
    Site Admin
    Post count: 31211

    Without having the option to see your install, there is no way we can help. I hope you can understand.

    in reply to: Featured Image – auto sizing #442592

    Paolo
    Site Admin
    Post count: 31211

    The featured image is the background of a div, not a tag within a page. The image is taller than the div and part of it is hidden, so that scrolling you can have the background parallax effect.

    I don’t think what you want can be done only with some custom css.

    I think you’ll need to remove the current featured area HTML and instead add a regular banner image.

    I asked to the developers to either confirm my suspects, or let us know how they would tackle this.

    Thanks for your patience,

Viewing 15 posts - 1,771 through 1,785 (of 27,715 total)
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