Paolo

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Viewing 15 posts - 20,101 through 20,115 (of 27,715 total)
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  • September 5, 2015 at 2:38 pm in reply to: Issue with Stripe plugin #52059

    Paolo
    Site Admin
    Post count: 31211

    Hi Bet,

    the licence key has been added last week to avoid asking to users to save their forum credentials.

    I’m glad that it solved the problem. Resyning shouldn’t change your key, but it will update your key with any new addons ordered.

    Thanks

    September 4, 2015 at 10:28 pm in reply to: Split: translate GeoDirectory #52003

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I’m sorry as we haven’t updated the video yet, but since version 4 of WordPress, the language is no longer set via wp-config, but from Settings >> General >> Language settings in wordpress dashboard.

    The text documentation is udpated though: https://wpgeodirectory.com/docs/translate-core/

    Point n5.

    If that doesn’t solve, please provide a URL, admin and ftp credentials and we will have a look for you.

    Thanks

    September 4, 2015 at 10:24 pm in reply to: my plugin has vanished #52002

    Paolo
    Site Admin
    Post count: 31211

    I’m glad the problem got solved. 🙂

    September 4, 2015 at 10:20 pm in reply to: Issue with Stripe plugin #52001

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    regardless your setting to have listing sent to Draft, this is how GeoDirectory behaves when a User skip the payment. Listing goes to draft and it is set as unpaid.

    If a coupon was used, there should still be an invoice, mentioning the coupon. The developer of prices and payments will have a look at it in a few hours when he comes online and Stiofan is alerted too.

    Thanks

    September 4, 2015 at 9:44 pm in reply to: my plugin has vanished #51992

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    no need to get pissed off, especially because plugins don’t vanish by themselves. If the plugin is no longer between available plugins, someone must have deleted it from within wordpress or via FTP.

    Even deleting the plugin, doesn’t delete data in the database, so if that is the case you just need to reinstall it and the problem should be solved.

    Otherwise GeoDirectory could be simply sitting there deactivated?

    If you provide admin credentials I’ll have a look.

    Thanks

    September 4, 2015 at 9:26 pm in reply to: Issue with Stripe plugin #51988

    Paolo
    Site Admin
    Post count: 31211

    p.s. Stipe appear to be synced now: https://wpgeodirectory.com/support/members/bethannon/

    Thanks

    September 4, 2015 at 9:20 pm in reply to: Issue with Stripe plugin #51987

    Paolo
    Site Admin
    Post count: 31211

    Hi Bet,

    sorry I missed that part.

    The user didn’t complete the payment. He went to Stripe (or paypal), changed his mind and went back. That leaves the listings as unpaid and in draft status.

    So that if the user decides to come back and pay, he can proceed without having to start over.

    What is strange is that it should create an unpaid invoice and you didn’t ahve an invoice at all. In my demo it does create an invoice, however I’m not sure it is working exactly as I’d expect it to, as it was marked as paid.

    I’ve ask to Stiofan to jump in and do some testing to make sure this isn’t a bug.

    Thanks

    September 4, 2015 at 9:02 pm in reply to: Map does not load on home page and widgets #51983

    Paolo
    Site Admin
    Post count: 31211
    This reply has been marked as private.
    September 4, 2015 at 8:21 pm in reply to: Create new "add course" page #51978

    Paolo
    Site Admin
    Post count: 31211

    What version of Woocommerce? I can’t recreate this…

    Let us know,

    Thanks

    September 4, 2015 at 8:16 pm in reply to: customizing the listing page #51977

    Paolo
    Site Admin
    Post count: 31211

    Hi Kira,

    If you want to change the look of our product and adapt to your needs, you shouldn’t be expecting us to fix whatever you are not able to accomplish.

    As the topic title says, this is a customization and customization is beyond support. Did you read our support policy?

    https://wpgeodirectory.com/support-policy/

    We are here to help you use our plugins and themes and give you pointers on how to do extra things, not to debug each member’s custom code. We would have to sell the membership at a much much higher level to be able to do so…

    I’ve tried now for more than half an hour to see what’s wrong with your customization and I can’t figure it out. The only think that comes to my mind is that you haven’t wrapped the information exactly as in the regualr page and missing parent divs, could result in missing css.

    I’ve asked to Stiofan to have a quick look too, but you shouldn’t count on us for stuff like that, you should hire a freelance developer to fix what ever you are not able to do on your own.

    Thank you

    September 4, 2015 at 7:49 pm in reply to: Blog Listing Page Sidebar Confusion #51971

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    for the template to work on a page, you must select it as the template to be used and if you are using that template, it will automatically query the blog posts, so there is no need to assign the blog page to the posts page in reading settings.

    This way the sidebar used is the one in the template.

    Let us kow if everything looks as you wanted now.

    Thanks

    September 4, 2015 at 7:41 pm in reply to: Theme compability TrueMag Theme by cactusthemes #51970

    Paolo
    Site Admin
    Post count: 31211

    Please check now.

    Your theme uses row as class for the main wrapper and not container as the theme originally mentioned in this topic.

    Thanks

    September 4, 2015 at 7:39 pm in reply to: Issue with Stripe plugin #51969

    Paolo
    Site Admin
    Post count: 31211

    Just go to your profile page :

    https://wpgeodirectory.com/support/members/bethannon/

    and click on ThemeTailors Sales: Sync forum access again.

    1.3.1 has just been released because in 1.3.0 there was a tiny bug. I’ll update it on Theme tailors in the next few minutes, however you ahve synced already for the Prices and Payments add-on, so you should be able to auto update it.

    If you provide a URL to the website, wp admin credentials and your forum credentials here in a private reply, I can have a look and do all this for you. In case it doesn’t work, I candirectly check why.

    Let us know,

    Thanks

    September 4, 2015 at 7:34 pm in reply to: GeoDirectory breaks user registration for Dokan/WooCommerce Sites #51968

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    Please provide admin credentials in a private reply and we will have a look.

    Thanks

    September 4, 2015 at 6:44 pm in reply to: Replace Categories Text on Detail Page #51965

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    Yes there was a small mistake in that code, probably due to achange in an old version.

    This removes the categories: 

    remove_action('geodir_details_main_content', 'geodir_action_details_taxonomies', 40);

    I’ve corrected the code here too: https://wpgeodirectory.com/support/topic/change-title-text-for-category-links-on-detail-page/#post-51963

    Thanks

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Viewing 15 posts - 20,101 through 20,115 (of 27,715 total)
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