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Paolo

Forum Replies Created

Viewing 15 posts - 301 through 315 (of 27,715 total)
  • Author
    Posts
  • June 20, 2019 at 4:42 pm in reply to: Paid listings not being published, no record in WP Invoicing… #494041

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    without the invoicing plugin, you can’t get payments.

    I’ve alerted the developers who will have a look at your site and they’ll let us know what is wrong.

    Please also provide FTP and phpmyadmin credentials.

    Thanks

    June 20, 2019 at 4:36 pm in reply to: Missing categories in the category search field #494039

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    sorry, we didn’t provide the correct answer.

    There are plenty of your categories there that are visible with a zero next to them because they have no listings.

    The widget/shortcode has a parameter that limits the number of categories to display, make sure it is set to all.

    If that’s not it, please provide admin credentials and we’ll check what the problem is.

    Thanks

    June 20, 2019 at 4:23 pm in reply to: Database issue: [Unknown column ……] #494037

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    please provide a link to one of the staging sites, phpmyadmin + FTP + wp-admin credentials.

    We’ll fix whatever did not work during the conversion.

    Let us know,

    Thanks

    June 20, 2019 at 4:19 pm in reply to: problem #494036

    Paolo
    Site Admin
    Post count: 31211

    thanks for letting us know

    June 20, 2019 at 4:18 pm in reply to: Listing isn't showing under category #494035

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I saved the missing listing and it corrected the problem. Not sure what caused it.

    Thanks

    June 20, 2019 at 4:09 pm in reply to: Customize Theme #494034

    Paolo
    Site Admin
    Post count: 31211

    Can I insert buttons on the free starter themes? Or only paid?

    There is no paid Starter theme. Starter is a free theme for GeoDirectory. Basically a skin. All Directory features are provided by the plugins. As Alex explained the free plugin doesn’t have the ability to search by price. You need the advanced search add-on to do something like that.

    It looks like Listimia is a yearly subscription? Is that correct?

    For support and updates, yes, that is correct. However the theme will continue to work if you don’t renew the membership. You just won’t get support and updates.

    Should GD work well with Divi theme?

    Absolutely yes, fully compatible. GD works with just about any theme.

    Thanks

    June 20, 2019 at 4:03 pm in reply to: Requesting a cancellation and refund #494032

    Paolo
    Site Admin
    Post count: 31211

    HI,

    the refund has been processed.

    Thank you

    June 20, 2019 at 3:55 pm in reply to: URL Tool Not Behaving Right #494027

    Paolo
    Site Admin
    Post count: 31211
    This reply has been marked as private.
    June 20, 2019 at 3:51 pm in reply to: Urgent – Google API Key not loading, maps not working #494026

    Paolo
    Site Admin
    Post count: 31211

    Hi Birgit,

    you don’t need that plugin to add a gmaps key within GeoDirectory.

    GeoDirectory has all options to add the Google Maps API key in Settings > General

    Makes sure to remove that plugin and only use the GD build it feature.

    Let us know how it goes.

    Thanks

    June 19, 2019 at 6:30 pm in reply to: ACF options not working #493862

    Paolo
    Site Admin
    Post count: 31211

    I’m glad we could fix it… You are welcome 🙂

    June 19, 2019 at 4:19 pm in reply to: Multiselect field in search #493846

    Paolo
    Site Admin
    Post count: 31211

    A)

    Thanks for your feedback.

    June 19, 2019 at 4:14 pm in reply to: Post content – read more #493845

    Paolo
    Site Admin
    Post count: 31211

    I think that is only meant for the listings pages, but I asked to the developers to check and let us know.

    Thank you

    June 19, 2019 at 4:06 pm in reply to: Featured listings #493844

    Paolo
    Site Admin
    Post count: 31211

    Tags should work, do you have any other doubts?

    June 19, 2019 at 3:42 pm in reply to: Requesting a cancellation and refund #493842

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    you’ll need to delete all of our premium plugins from your website in order to get a refund.

    Let us know when it is done.

    Thank you,

    June 18, 2019 at 5:20 pm in reply to: V2 Upgrade not working #493644

    Paolo
    Site Admin
    Post count: 31211

    As far as giving you an explanation, after 5 years V1 needed a major refresh and that’s what happened. We started alerting our members in early 2017 about this coming and we added a huge warning for the update:

    V2 upgrade warning

    Were we strongly advise to take a back up before proceeding and in our docs we also say that it is strongly advised to do the update on a staging site 1st: https://wpgeodirectory.com/docs-v2/geodirectory/upgrade-from-gdv1/#backup

    Thanks

  • Author
    Posts
Viewing 15 posts - 301 through 315 (of 27,715 total)
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