Paolo

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Viewing 15 posts - 1,456 through 1,470 (of 27,715 total)
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  • in reply to: Cant access my subscription #455528

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I don’t see the transaction in our system and the only person that have access to our PayPal account is in the UK thus sleeping.

    If you forward me the PayPal invoice I’ll activate your membership manually and tomorrow we’ll check what happened with the IPN.

    Let me know.

    Thanks

    in reply to: How to remove aoto generated text strings? #455524

    Paolo
    Site Admin
    Post count: 31211

    The Google Maps text?

    You need to add a valid API key or switch to openstreetmap.

    Let us know how it goes.

    Thanks

    in reply to: How to remove text strings #455522

    Paolo
    Site Admin
    Post count: 31211

    That appears to be something for your theme support.

    Thanks

    in reply to: How to deactivate autofill? #455521

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    Settings > Advanced search > Enable search autocompleter?

    Thanks

    in reply to: a few misc questions from a newby #455520

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    1. You didn’t need it that add-on that is only needed to change the maps colors. You can set the zoom of your maps manually depending on how you added them, via widget options or shortcode parameters. However, the map zooms out auotmatically to include all your pins and you have only 2 very far away from each other. If you start adding listings in other locations, the problem will most likely disappear, while the fixed zoom will create problems.

    2. Which one would be upside down? I see everything correctly on that screenshot (providing a link instead of screenshot is a lot better to get support)

    3. please see: https://wpgeodirectory.com/docs/faqs/how-do-i-disable-reviews/ also in design settings of the detail page you have options to hide tabs.

    4. you can moderate them, option to do so is in Design > Listings > Listing General Settings > New listing default status

    Thanks

    in reply to: Adevrtising #455518

    Paolo
    Site Admin
    Post count: 31211
    This reply has been marked as private.
    in reply to: Adevrtising #455516

    Paolo
    Site Admin
    Post count: 31211

    Hi Marco,

    I can see all listings normally both logged out and logged in. No differences. Can you try to explain the problem better, because I don’t think I understand what you mean.

    Let us know,

    Thanks


    Paolo
    Site Admin
    Post count: 31211

    The core plugin is out of beta and many add-ons are too, I’m already building my new directory with V2.

    Thanks


    Paolo
    Site Admin
    Post count: 31211

    Hi,

    GD Booster will soon be retired from the market, because GDv2 works with any caching system. For site still running V1 we suggest to use wp super cache and autoptimize:

    https://wpgeodirectory.com/docs/wp-super-cache/
    https://wpgeodirectory.com/docs/autoptimize-settings/

    Let us know how it goes,

    Thanks

    in reply to: price search field #455496

    Paolo
    Site Admin
    Post count: 31211

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    did you deactivate and deleted the plugin from your website completely? Did you clear all your caches (server and browser)?

    Let us know.

    Thanks

    in reply to: CSV import – "No data found in csv file." #455494

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    importing of new listings should be done without ID.

    Please submit a support request with the account that purchase the premium addons.

    Also possibly include your test CSV file.

    Thanks

    in reply to: NoIndex, NoFollow #455444

    Paolo
    Site Admin
    Post count: 31211

    GDF child is for the GDF framework theme, not for the Directory Starter.

    Please activate the directory starter and do the debugging, than have someone help you fix the child theme creating a child theme for the directory starter. (that’s the cause of all your problems)

    in reply to: NoIndex, NoFollow #455442

    Paolo
    Site Admin
    Post count: 31211

    none of our products add noindex/nofollow to the website where they are installed and I don’t think the problem is caused by WooCommerce.

    In any case the problem with WooCommerce is created by the child theme, that has been customized by you or a 3rd party developer.

    I’m not sure why the lib folder was there, I was either following a tutorial or copying someone else’s install. Either way, it wasn’t something I fully understood.

    We don’t provide support for customization and that is obviously a customization. You’ll need to hire a developer to get help with modifying a child theme if it isn’t something you fully understand.

    That’s beyond support.

    Here you’ll find a list of experts available for hire: http://geodirectoryexperts.com/

    Thanks

    in reply to: Locations Vs places #455439

    Paolo
    Site Admin
    Post count: 31211

    That’s not possible without a customization.

    Thanks

Viewing 15 posts - 1,456 through 1,470 (of 27,715 total)
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