Patrik
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March 13, 2020 at 12:44 pm in reply to: ERROR: You have entered an incorrect CAPTCHA value. Click the BACK button in you #535110
Hi,
Can you please check after clearing the cache as it works for me using the given login details for admin and normal users?
Regards,
PatrikMarch 13, 2020 at 10:58 am in reply to: ERROR: You have entered an incorrect CAPTCHA value. Click the BACK button in you #535100Hi,
You have one more integration for ReCaptcha with Contact form 7 plugin. I see that the key and secret are different there which is causing conflicts between keys and the result is invalid captcha error. Can you please change it to the same keys used for GD and UWP reCaptcha?
Regards,
PatrikThis reply has been marked as private.Hi,
I have made some changes via a file manager on your site to fix this issue. Please review it and let me know if this issue is resolved or not.
Regards,
PatrikMarch 12, 2020 at 6:28 am in reply to: ERROR: You have entered an incorrect CAPTCHA value. Click the BACK button in you #534935This reply has been marked as private.This reply has been marked as private.Hi,
This was an issue before the last update and it fixed in the last update so it should be resolved for you. Also, I can see that the emails sent from your server are delayed but the email log is showing the email with the activation link for newly registered user I have created just now.
Please check with your hosting provider for email and you can try to register more users by yourself and check the email log and let me know if you face the same issue again.
Regards,
PatrikHi,
I have hidden it using CSS. I have added the CSS to Appearance->Customizr->Additional CSS. If you want to remove it then you can remove that CSS. The count displayed is coming using default function and need to do more troubleshoot for that if you want.
Regards,
PatrikThis reply has been marked as private.Hi,
I have fixed the issue by adding some code via the Code Snippets plugin. Can you please check all other pages as well and let me know if this affects anywhere else on your site? If it affects then you can disable the snippet called “Resolve UsersWP Profile Conflict”.
Regards,
PatrikThis reply has been marked as private.February 21, 2020 at 1:36 pm in reply to: Upgrading from free to paid listing but cannot add images #531590This reply has been marked as private.February 21, 2020 at 10:48 am in reply to: Upgrading from free to paid listing but cannot add images #531558Hi,
The map is coming from the widget. You will need to add proper widgets on your site to display them on the pages and also check in the theme for the templates they are using. We can’t provide support for customisation here so you may take help from the developer who can do this for you.
Regards,
PatrikFebruary 20, 2020 at 1:31 pm in reply to: Upgrading from free to paid listing but cannot add images #531410Hi,
It is because Settings->AyeCode UI->Frontend->Load JS was set to “Required functions only” which was not loading a JS file for tooltip and was generating an error in console. I have changed this setting. If you think this setting is affecting anywhere else on your site then let me know how and where and I will try to fix it as well.
Regards,
PatrikFebruary 20, 2020 at 11:31 am in reply to: Upgrading from free to paid listing but cannot add images #531396Hi,
Yes, that is the reason when clicking on a link with hashtag only scrolls and not redirecting to the link it should be redirected to. As I was not able to access the files from the FTP, I have activated the Code Snippets plugin and added the snippet there which you can move into the functions.php file of currently active theme if you want to.
Regards,
Patrik -
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